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理性透明如何增强医疗保健中的共创,并弥补医患关系数字化的缺陷?

How Can Reasoned Transparency Enhance Co-Creation in Healthcare and Remedy the Pitfalls of Digitization in Doctor-Patient Relationships?

机构信息

Solvay Brussels School of Economics and Management, Université libre de Bruxelles (ULB), Brussels, Belgium.

Department of Visceral Surgery, Lausanne University Hospital CHUV, Lausanne, Switzerland.

出版信息

Int J Health Policy Manag. 2022 Oct 19;11(10):1986-1990. doi: 10.34172/ijhpm.2020.263. Epub 2021 Jan 2.


DOI:10.34172/ijhpm.2020.263
PMID:33590744
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC9808292/
Abstract

This article addresses transparency in the current era of digital co-creation between healthcare professionals and patients. The concept of reasoned transparency is presented as a potential tool to guide the development of digital co-creation that is rapidly growing. The aim was to reflect on how doctors can apply transparency in their daily practice, following the shift from paternalistic to more collaborative relationships. On the one hand, our contribution indicates ways to take advantage of the existing digital tools to improve efficiency and increase patient trust, including the latest trend of artificial intelligence. On the other hand, this article identifies pitfalls of digitization and proposes reasoned transparency as remedy for the challenges rose by artificial intelligence. As a result, this perspective article tackles the issue of maintaining trustful and high-quality relationships between doctors and patients, increasingly challenged by the dissemination of online information and the pressures on healthcare professionals' accountability towards patients and the general public.

摘要

本文探讨了当前医疗专业人员与患者之间数字共创时代的透明度问题。本文提出了理性透明的概念,作为指导数字共创发展的潜在工具,因为这种共创正在迅速发展。本文旨在反思医生如何在从家长式关系向更具协作性的关系转变后,在日常实践中应用透明度。一方面,我们的贡献表明了如何利用现有的数字工具来提高效率和增加患者信任的方法,包括人工智能的最新趋势。另一方面,本文还确定了数字化带来的陷阱,并提出理性透明作为人工智能带来的挑战的补救措施。因此,这篇观点文章探讨了在在线信息传播和对医疗专业人员向患者和公众负责的压力日益增加的情况下,如何在医生和患者之间保持信任和高质量关系的问题。

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