Lee Hae-Na, Ashok Vikas, Ramakrishnan I V
Stony Brook University, Stony Brook, NY 11794, USA.
Old Dominion University, Norfolk, VA 23529, USA.
HCI Int 2020 Late Break Posters (2020). 2020 Jul;12426:291-305. doi: 10.1007/978-3-030-60149-2_23. Epub 2020 Sep 25.
Most computer applications manifest visually rich and dense graphical user interfaces (GUIs) that are primarily tailored for an easy-and-efficient sighted interaction using a combination of two default input modalities, namely the keyboard and the mouse/touchpad. However, blind screen-reader users predominantly rely only on keyboard, and therefore struggle to interact with these applications, since it is both arduous and tedious to perform the visual 'point-and-click' tasks such as accessing the various application commands/features using just keyboard shortcuts supported by screen readers. In this paper, we investigate the suitability of a 'rotate-and-press' input modality as an effective non-visual substitute for the visual mouse to easily interact with computer applications, with specific focus on word processing applications serving as the representative case study. In this regard, we designed and developed bTunes, an add-on for Microsoft Word that customizes an off-the-shelf Dial input device such that it serves as a mouse for blind screen-reader users to quickly access various application commands and features using a set of simple rotate and press gestures supported by the Dial. Therefore, with bTunes, blind users too can now enjoy the benefits of two input modalities, as their sighted counterparts. A user study with 15 blind participants revealed that bTunes significantly reduced both the time and number of user actions for doing representative tasks in a word processing application, by as much as 65.1% and 36.09% respectively. The participants also stated that they did not face any issues switching between keyboard and Dial, and furthermore gave a high usability rating (84.66 avg. SUS score) for bTunes.
大多数计算机应用程序都呈现出视觉丰富且密集的图形用户界面(GUI),这些界面主要是为使用两种默认输入方式(即键盘和鼠标/触摸板)进行轻松高效的有视力者交互而量身定制的。然而,盲人屏幕阅读器用户主要仅依赖键盘,因此在与这些应用程序交互时会遇到困难,因为仅使用屏幕阅读器支持的键盘快捷键来执行诸如访问各种应用程序命令/功能等视觉“点击”任务既艰巨又乏味。在本文中,我们研究了“旋转并按下”输入方式作为视觉鼠标的有效非视觉替代方式,以便轻松与计算机应用程序交互的适用性,特别关注作为代表性案例研究的文字处理应用程序。在这方面,我们设计并开发了bTunes,这是一款适用于Microsoft Word的插件,它对现成的拨号输入设备进行定制,使其成为盲人屏幕阅读器用户的鼠标,以便他们使用拨号支持的一组简单旋转和按下手势快速访问各种应用程序命令和功能。因此,借助bTunes,盲人用户现在也可以像有视力的用户一样享受两种输入方式带来的好处。一项针对15名盲人参与者的用户研究表明,bTunes在文字处理应用程序中执行代表性任务时,分别将用户操作的时间和数量显著减少了65.1%和36.09%。参与者还表示,他们在键盘和拨号之间切换时没有遇到任何问题,并且对bTunes给出了很高的可用性评分(平均SUS得分为84.66)。