The Media Lab, Massachusetts Institute of Technology, Cambridge, Massachusetts, USA.
Sabanci Business School, Sabanci University, Istanbul, Turkey.
Big Data. 2021 Jun;9(3):188-202. doi: 10.1089/big.2020.0161. Epub 2021 Mar 18.
Customer patronage behavior has been widely studied in market share modeling contexts, which is an essential step toward estimating retail sales and finding new store locations in a competitive setting. Existing studies have conducted surveys to estimate merchants' market share and factors of attractiveness to use in various proposed mathematical models. Recent trends in Big Data analysis allow us to better understand human behavior and decision making, potentially leading to location models with more realistic assumptions. In this article, we propose a novel approach for validating the Huff gravity market share model, using a large-scale transactional dataset that describes customer patronage behavior at a regional level. Although the Huff model has been well studied and widely used in the context of sales estimation, competitive facility location, and demand allocation, this article is the first in validating the Huff model with a real dataset. Our approach helps to easily apply the model in different regions and with different merchant categories. Experimental results show that the Huff model fits well when modeling customer shopping behavior for a number of shopping categories, including grocery stores, clothing stores, gas stations, and restaurants. We also conduct regression analysis to show that certain features such as gender diversity and marital status diversity lead to stronger validation of the Huff model. We believe we provide strong evidence, with the help of real-world data, that gravity-based market share models are viable assumptions for retail sales estimation and competitive facility location models.
客户惠顾行为已在市场份额建模中得到广泛研究,这是在竞争环境中估计零售销售和寻找新的商店位置的重要步骤。现有研究通过调查来估计商家的市场份额和吸引力因素,以便在各种拟议的数学模型中使用。大数据分析的最新趋势使我们能够更好地理解人类行为和决策,从而可能导致具有更现实假设的位置模型。在本文中,我们提出了一种新方法来验证 Huff 引力市场份额模型,该方法使用了描述区域性客户惠顾行为的大规模交易数据集。尽管 Huff 模型在销售估计、竞争设施定位和需求分配的背景下得到了很好的研究和广泛的应用,但本文是第一个使用真实数据集验证 Huff 模型的文章。我们的方法有助于在不同地区和不同商家类别中轻松应用该模型。实验结果表明,该模型在对许多购物类别(包括杂货店、服装店、加油站和餐厅)的客户购物行为进行建模时拟合良好。我们还进行了回归分析,以表明某些特征,如性别多样性和婚姻状况多样性,导致对 Huff 模型的验证更强。我们相信,借助真实世界的数据,我们提供了有力的证据,证明基于引力的市场份额模型是零售销售估计和竞争设施定位模型的可行假设。