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居民需求与护理人员福祉之间的联系探究:来自长期医疗保健行业的证据

An exploration of the link between residents' demands and caregivers' well-being: Evidence from the long-term healthcare industry.

作者信息

Sebastiano Antonio, Giangreco Antonio, Peccei Riccardo

机构信息

IESEG School of Management (LEM CNRS UMR 9221), Lille, France.

King's Business School, King's College, London, UK.

出版信息

Health Serv Manage Res. 2021 Nov;34(4):241-249. doi: 10.1177/0951484821994427. Epub 2021 Apr 11.

Abstract

This study examines the extent to which important personal characteristics of nursing home residents affect the well-being of caregivers, as reflected in their levels of work-related positive and negative affect. To do this, we applied the Job Demands-Resources model to the analysis of caregivers' work-related well-being by focusing on residents' and their . A multiple regression analysis was carried out based on combined data from a sample of 1080 caregivers and 290 residents from 13 nursing homes in Italy. Predictors of caregivers' positive and negative well-being included job characteristics such as workload and social support. As expected, residents' perceived adequacy of resources was positively related to caregivers' well-being positive affect. Unexpectedly, residents' residual cognitive capacity was associated with higher rather than lower levels of caregivers' well-being negative affect. The quality of the interaction between residents and caregivers in nursing homes is contingent on their respective expectations and capabilities, and reciprocal perceptions of the outputs exchanged.

摘要

本研究考察了养老院居民的重要个人特征在多大程度上影响护理人员的幸福感,这体现在他们与工作相关的积极和消极情绪水平上。为此,我们将工作需求-资源模型应用于护理人员与工作相关幸福感的分析,重点关注居民及其[此处原文缺失部分内容]。基于来自意大利13家养老院的1080名护理人员和290名居民样本的合并数据进行了多元回归分析。护理人员积极和消极幸福感的预测因素包括工作量和社会支持等工作特征。正如预期的那样,居民感知到的资源充足程度与护理人员的积极幸福感呈正相关。出乎意料的是,居民的残余认知能力与护理人员较高而非较低水平的消极幸福感相关。养老院中居民与护理人员之间互动的质量取决于他们各自的期望和能力,以及对交换产出的相互认知。

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