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注册护士的工作要求、工作投入与离职意向:工作-家庭私人生活推论的解释。

Job demands, work engagement and job turnover intentions among registered nurses: Explained by work-family private life inference.

机构信息

Department of Health Sciences, Division of Nursing, University West, Trollhättan, Sweden.

Department of Social and Behavioral Studies, Division of Psychology, Education and Sociology, University West, Trollhättan, Sweden.

出版信息

Work. 2021;68(4):1157-1169. doi: 10.3233/WOR-213445.

Abstract

BACKGROUND

The job demands on nurses have increased. Conflict between work life and family life may lead to stress and lower work engagement. Consequently, nurses may choose a different career path or leave the profession.

OBJECTIVE

Examine the extent to which perceived job demands (interpersonal conflicts at work and workload), work engagement, work-family conflict and family-work conflict are associated with turnover intentions, and examine a possible moderating effect of work-family conflict on the relationship between the intention to leave the nursing profession, job demands and work engagement.

METHODS

Cross-sectional study using Hobfoll's Conservation of Resources theory. Data were collected from a sample of 807 registered nurses (RNs) from western Sweden. Tests of moderation were conducted using the PROCESS software macro developed by Andrew F. Hayes.

RESULTS

Work-family conflict was a significant moderator in the relationship between the intentions to leave the nursing profession and work engagement as well as interpersonal conflicts at work. Low work engagement, high work-family conflict and high job demands intensify turnover intentions in well-educated and well-experienced nurses.

CONCLUSIONS

The results imply that work-family conflict has a greater impact when RNs experience lower work engagement. In other words, higher motivation implies a lower moderation effect of work-family conflict. Managers should promote a positive working climate by listening to and providing nurses with opportunities to develop their skills. By so doing, managers can gain better understanding of nurses' resources, knowledge and work situation, thus strengthening nurses' confidence and ability to practice their profession.

摘要

背景

护士的工作要求不断提高。工作与家庭生活之间的冲突可能导致压力和工作投入度降低。因此,护士可能会选择另一种职业道路或离开护理行业。

目的

探讨工作需求(工作中的人际冲突和工作量)、工作投入度、工作家庭冲突和家庭工作冲突与离职意愿之间的关联程度,并检验工作家庭冲突对离职意愿、工作需求和工作投入度之间关系的调节作用。

方法

采用霍夫斯特德的资源保护理论,对来自瑞典西部的 807 名注册护士进行横断面研究。使用安德鲁·F·海斯(Andrew F. Hayes)开发的 PROCESS 软件宏进行调节检验。

结果

工作家庭冲突是离职意愿与工作投入度以及工作中的人际冲突之间关系的显著调节因素。工作投入度低、工作家庭冲突高和工作需求高会加剧教育程度高、经验丰富的护士的离职意愿。

结论

结果表明,当注册护士的工作投入度较低时,工作家庭冲突的影响更大。换句话说,较高的动机意味着工作家庭冲突的调节作用较低。管理者应通过倾听和为护士提供发展技能的机会来营造积极的工作氛围。通过这样做,管理者可以更好地了解护士的资源、知识和工作情况,从而增强护士对其职业的信心和能力。

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