Zheng Caiwei, Caban-Martinez Alberto J
Department of Public Health Sciences, Leonard M. Miller School of Medicine, University of Miami, Miller School of Medicine, 1120 N.W. 14th Street, Room #1025, Miami, FL, 33136, USA.
Leonard M. Miller School of Medicine, Physical Medicine and Rehabilitation of the University of Miami, Miami, FL, USA.
BMC Res Notes. 2021 May 1;14(1):165. doi: 10.1186/s13104-021-05577-w.
In the U.S., health insurance is a crucial determinant of the affordability of healthcare services and access to care. Population-based studies indicate Americans do not have an adequate understanding of their insurance plans and face difficulties navigating their health insurance coverage. The purpose of this pilot study is to collect qualitative data using a key informant interview format to learn about the acceptability, feasibility and implementation of a newly devised online health insurance navigation tool (HINT).
A total of 57 Florida residents completed the 18-item HINT web-based survey tool and provided feedback on their experience, of which 63.2% were women, 40.7% Black race, and had average sample age of 46.9 years. Participants reported the web tool to be of good length, easy readability, relevant, and overall helpful for insurance selection. All respondents reported that they would use the tool themselves should they find themselves in the process of selecting an insurance plan and 98.2% of respondents reported that they would suggest the web tool to a family or friend. The average time it took to complete the questionnaire was 4 min and 20 s.The HINT tool met study criteria on feasibility, implementation, and acceptability among study participants.
在美国，医疗保险是医疗服务可负担性和获得医疗服务机会的关键决定因素。基于人群的研究表明，美国人对其保险计划缺乏充分了解，在浏览其医疗保险覆盖范围时面临困难。这项试点研究的目的是使用关键信息人访谈形式收集定性数据，以了解新设计的在线医疗保险导航工具（HINT）的可接受性、可行性和实施情况。
共有57名佛罗里达州居民完成了包含18个项目的基于网络的HINT调查工具，并提供了他们的体验反馈，其中63.2%为女性，40.7%为黑人，样本平均年龄为46.9岁。参与者报告称该网络工具长度合适、易读、相关且总体上对保险选择有帮助。所有受访者均表示，如果自己处于选择保险计划的过程中，会使用该工具，98.2%的受访者表示会向家人或朋友推荐该网络工具。完成问卷的平均时间为4分20秒。HINT工具在研究参与者中符合关于可行性、实施情况和可接受性的研究标准。
