University of North Carolina, Chapel Hill, NC.
University of Washington, Seattle, WA.
AMIA Annu Symp Proc. 2021 Jan 25;2020:840-849. eCollection 2020.
Many stakeholders can be involved in supporting a child's development, including parents, pediatricians, and educators. These stakeholders struggle to collaborate, and experts suggest that health information technology could improve their communication. Trust, based on perceptions of competence, benevolence, and integrity is fundamental to supporting information sharing, so information technologies should address trust between stakeholders. We engaged 75 parents and 60 healthcare workers with two surveys to explore this topic. We first elicited the types of information parents and healthcare workers use to form perceptions of competence, benevolence, and integrity. We then designed and tested user profile prototypes listing the elicited information to see if it builds trust in previously unknown professionals. We discovered that providing information related to personal characteristics, relationships, professional experience, and workplace practices can support trust and the sharing of information. This work has implications for designing informative electronic user interfaces to support interprofessional trust.
许多利益相关者可以参与支持儿童的发展，包括父母、儿科医生和教育工作者。这些利益相关者努力进行协作，专家建议医疗信息技术可以改善他们的沟通。信任是支持信息共享的基础，基于对能力、善意和诚信的感知。因此，信息技术应该解决利益相关者之间的信任问题。我们通过两项调查与 75 名家长和 60 名医疗保健工作者进行了接触，以探讨这个问题。我们首先引出了家长和医疗保健工作者用来形成对能力、善意和诚信的看法的信息类型。然后，我们设计并测试了用户资料原型，列出了引出的信息，以了解它是否可以建立对以前未知的专业人员的信任。我们发现，提供与个人特征、关系、专业经验和工作场所实践相关的信息可以支持信任和信息共享。这项工作对于设计信息丰富的电子用户界面以支持专业间信任具有重要意义。
