ExperienceLab, and Università Cattolica del Sacro Cuore, Milan, Italy.
Department of Psychology, Università Cattolica del Sacro Cuore, Milan, Italy.
Cyberpsychol Behav Soc Netw. 2021 May;24(5):357-361. doi: 10.1089/cyber.2021.29216.aga.
In the past years, the field of collaborative robots has been developing fast, with applications ranging from health care to search and rescue, construction, entertainment, sports, and many others. However, current social robotics is still far from the general abilities we expect in a robot collaborator. This limitation is more evident when robots are faced with real-life contexts and activities occurring over long periods. In this article, we argue that human-robot collaboration is more than just being able to work side by side on complementary tasks: collaboration is a complex relational process that entails mutual understanding and reciprocal adaptation. Drawing on this assumption, we propose to shift the focus from "human-robot interaction" to "human-robot shared experience." We hold that for enabling the emergence of such shared experiential space between humans and robots, constructs such as coadaptation, intersubjectivity, individual differences, and identity should become the central focus of modeling. Finally, we suggest that this shift in perspective would imply changing current mainstream design approaches, which are mainly focused on functional aspects of the human-robot interaction, to the development of architectural frameworks that integrate the enabling dimensions of social cognition.
在过去的几年里,协作机器人领域发展迅速,应用范围从医疗保健到搜索和救援、建筑、娱乐、体育等领域。然而,当前的社交机器人技术仍然远远不能满足我们对机器人合作伙伴的期望。当机器人面对现实生活中的情境和长时间发生的活动时,这种局限性更加明显。在本文中,我们认为人机协作不仅仅是能够在互补任务上并肩工作:协作是一个复杂的关系过程,需要相互理解和相互适应。基于这一假设,我们建议将重点从“人机交互”转移到“人机共享体验”。我们认为,为了在人类和机器人之间产生这种共享体验空间,协同适应、主体间性、个体差异和身份等结构应该成为建模的核心关注点。最后,我们建议这种视角的转变将意味着改变当前主流的设计方法,这些方法主要集中在人机交互的功能方面,而转向开发集成社会认知的使能维度的架构框架。