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基于网络的信息和转介工具对老年人获取联邦和州项目的影响。

Impact of a Web-based Information and Referral Tool on Access to Federal and State Programs for Older Adults.

机构信息

RTI International, Research Triangle Park, North Carolina, USA.

National Council on Aging, Arlington, Virginia, USA.

出版信息

J Aging Soc Policy. 2023 May 4;35(3):360-373. doi: 10.1080/08959420.2021.1926206. Epub 2021 May 20.

DOI:10.1080/08959420.2021.1926206
PMID:34016014
Abstract

Federal and state governments provide a plethora of benefits programs intended to help older Americans, but take-up rates for the programs is low. BenefitsCheckUp® is an online tool intended to increase enrollment in these programs. To evaluate the impact of this national online screening tool providing individualized benefit information, we conducted a web survey of individuals who screened potentially eligible for programs including Supplemental Security Income, Medicaid, Medicare Savings Programs, Supplemental Nutrition Assistance Program, and energy assistance. Thirty-six percent of those surveyed applied for at least one benefit at an annualized, estimated average value of $2,865, and 20.5% enrolled, representing about 7% of the approximately 2 million site visitors age 60+. These results indicate that an online screening tool is a promising strategy for increasing benefit take-up rates among older adults with the value of benefits received far exceeding investments.

摘要

联邦和州政府提供了大量旨在帮助美国老年人的福利计划,但这些计划的参与率很低。BenefitsCheckUp®是一种在线工具,旨在增加这些计划的参与率。为了评估这个为个人提供个性化福利信息的全国在线筛选工具的影响,我们对潜在符合条件的个人进行了一项网络调查,包括补充保障收入、医疗补助、医疗保险储蓄计划、补充营养援助计划和能源援助。调查中有 36%的人申请了至少一项福利,年化后估计平均价值为 2865 美元,有 20.5%的人注册,占大约 200 万 60 岁以上网站访问者的 7%左右。这些结果表明,在线筛选工具是一种提高老年人福利参与率的有前途的策略,其收益远远超过了投资。

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