Health Informatics Laboratory, Faculty of Nursing, National and Kapodistian University of Athens, Greece.
Stud Health Technol Inform. 2021 May 27;281:620-624. doi: 10.3233/SHTI210245.
Hospital Information Systems assessment is important to ensure the quality of provided healthcare services. This research evaluates the success of the clinical information system used in the General Hospital "Asklepieio Voulas". A questionnaire was developed based on the DeLone & McLean information systems success model, and used on February 2020, to record the users' opinions regarding the information system. The reliability of the questionnaire was tested by applying Cronbach's alpha analysis, descriptive statistics was calculated for all variables of the questionnaire, and new variables was created to investigate the relationships between the model's factors. Correlation analysis between the factors and linear multiple regression analysis between some of the factors of the DeLone & McLean success model were conducted 218 users responded to the survey, 56.3% of them were medical doctors, 24.1% nurses, and 19.6% other staff of the hospital. Results highlight that the users of the system are satisfied with it. A77.3% of the participants believe that they perform their work more easily when using the system, while 89.3% of the participants believe that the system is useful in their work. According to the results of the model, system quality and information quality seems to be related with the system usage. Information quality plays the most important role in the use of the system while the system quality plays the most important role in user satisfaction. Based on the users' opinions, the "Asklepieio Voulas" Hospital Information System can be assumed as successful.
医院信息系统评估对于确保提供的医疗服务质量至关重要。本研究评估了“Asklepieio Voulas”综合医院使用的临床信息系统的成功。基于 DeLone 和 McLean 信息系统成功模型，开发了一份问卷，并于 2020 年 2 月使用，记录用户对信息系统的意见。通过应用 Cronbach's alpha 分析测试了问卷的可靠性，对问卷的所有变量进行了描述性统计，创建了新变量来调查模型因素之间的关系。对因素进行了相关性分析，对 DeLone 和 McLean 成功模型的一些因素进行了线性多元回归分析。共有 218 名用户对调查做出了回应，其中 56.3%是医生，24.1%是护士，19.6%是医院的其他工作人员。结果表明，系统用户对其感到满意。77.3%的参与者认为使用该系统后，他们的工作更容易完成，而 89.3%的参与者认为该系统对他们的工作有用。根据模型的结果，系统质量和信息质量似乎与系统使用相关。信息质量在系统使用中起着最重要的作用，而系统质量在用户满意度中起着最重要的作用。根据用户的意见，可以假设“Asklepieio Voulas”医院信息系统是成功的。
