Gittens Curtis L
The University of the West Indies Cave Hill Campus, P.O. Box 64, Bridgetown, Barbados.
Inf Syst Front. 2021 Aug 4:1-16. doi: 10.1007/s10796-021-10162-4.
Observing how humans and robots interact is an integral part of understanding how they can effectively coexist. This ability to undertake these observations was taken for granted before the COVID-19 pandemic restricted the possibilities of performing HRI study-based interactions. We explore the problem of how HRI research can occur in a setting where physical separation is the most reliable way of preventing disease transmission. We present the results of an exploratory experiment that suggests Remote-HRI (R-HRI) studies may be a viable alternative to traditional face-to-face HRI studies. An R-HRI study minimizes or eliminates in-person interaction between the experimenter and the participant and implements a new protocol for interacting with the robot to minimize physical contact. Our results showed that participants interacting with the robot remotely experienced a higher cognitive workload, which may be due to minor cultural and technical factors. Importantly, however, we also found that whether participants interacted with the robot in-person (but socially distanced) or remotely over a network, their experience, perception of, and attitude towards the robot were unaffected.
观察人类与机器人如何互动是理解它们如何有效共存的一个重要组成部分。在新冠疫情限制基于人机交互(HRI)研究的互动可能性之前,进行这些观察的能力被认为是理所当然的。我们探讨了在物理隔离是预防疾病传播最可靠方式的情况下,人机交互研究如何开展的问题。我们展示了一项探索性实验的结果,该结果表明远程人机交互(R-HRI)研究可能是传统面对面人机交互研究的可行替代方案。一项远程人机交互研究将实验者与参与者之间的面对面互动降至最低或消除,并实施了一种与机器人互动的新协议,以尽量减少身体接触。我们的结果表明,远程与机器人互动的参与者经历了更高的认知工作量,这可能是由于一些细微的文化和技术因素。然而,重要的是,我们还发现,无论参与者是与机器人进行面对面(但保持社交距离)互动还是通过网络进行远程互动,他们对机器人的体验、认知和态度都没有受到影响。