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The Difference Between HCAHPS and the Patient Experience and its Implications for Physicians, Experience Leaders, and Health Executives.

作者信息

Oben Patrick, Corliss Mandy

机构信息

MercyOne Des Moines, Des Moines, IA, USA.

出版信息

J Patient Exp. 2021 Jul 21;8:23743735211034026. doi: 10.1177/23743735211034026. eCollection 2021.

Abstract
摘要

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引用本文的文献

本文引用的文献

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Understanding the Patient Experience: A Conceptual Framework.
J Patient Exp. 2020 Dec;7(6):906-910. doi: 10.1177/2374373520951672. Epub 2020 Aug 31.
2
Creating the Exceptional Patient Experience in One Academic Health System.
Acad Med. 2016 Mar;91(3):338-44. doi: 10.1097/ACM.0000000000001007.
3
The patient experience. Taking it to the next level.
Hosp Health Netw. 2013 Apr;87(4):41-7.

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