Aksenova E I, Safonov K B, Ananchenkova P I
The State Budget Institution of Moscow "The Research Institute of Organization of Health Care and Medical Management of the Moscow Health Care Department", 127006, Moscow, Russia.
The Federal State Budget Educational Institution of Higher Education "The L. N. Tolstoy Tula State Pedagogic University", 300026, Tula, Russia,
Probl Sotsialnoi Gig Zdravookhranenniiai Istor Med. 2021 Jul;29(4):861-864. doi: 10.32687/0869-866X-2021-29-4-861-864.
The organizational (corporate) culture is relevant to beliefs and values existing in the organization during long time and also to behavior practices of personnel effecting attitude to work and interpersonal communications. The healthy corporate culture promotes development of positive reputation of physicians, trust and loyalty of patients and medical personnel. It also supports higher compliance to therapy, culture of treatment and forms corresponding behavior of patient (increasing of preventive activities). The purpose of study is to consider opportunities of organizational culture of medical institutions in promoting loyalty of personnel and decreasing of stuff turnover.
组织（企业）文化与组织中长期存在的信念和价值观相关，也与影响工作态度和人际沟通的人员行为实践相关。健康的企业文化有助于提升医生的正面声誉、患者及医务人员的信任与忠诚度。它还能支持更高的治疗依从性、治疗文化，并塑造患者的相应行为（增加预防活动）。本研究的目的是探讨医疗机构的组织文化在提升人员忠诚度和降低员工流失率方面的机会。
