考察基于视频的门诊教育对风湿病 CNS 服务患者需求的影响。
Examining the impact of video-based outpatient education on patient demand for a rheumatology CNS service.
机构信息
Advanced Nurse Practitioner in Rheumatology, Department of Rheumatology, Cork University Hospital, Ireland.
Lecturer in Economics, Centre for Policy Studies, University College Cork, Ireland.
出版信息
Br J Nurs. 2021 Oct 14;30(18):1056-1064. doi: 10.12968/bjon.2021.30.18.1056.
BACKGROUND
Patient demand for education and access to the clinical nurse specialists (CNSs) during the rheumatology clinic at one hospital in Ireland was increasing. Alternative methods of providing patient education had to be examined.
AIMS
To explore the efficacy of video-based outpatient education, and its impact on demand for the CNSs.
METHODS
A video was produced to play in a rheumatology outpatient department. A representative sample of 240 patients (120 non-exposed and 120 exposed to the video) attending the clinic was selected to complete a questionnaire exploring the effect of the video. Data were analysed using chi-square tests with Yates' continuity correction.
FINDINGS
Demand for the CNSs was six times higher in the non-exposed group compared with the exposed group (non-exposed: 25%, exposed: 4.8%) (χ=15.7, =0.00007), representing a significant decrease in resource demand.
CONCLUSION
High-quality educational videos on view in the rheumatology outpatient department provide patients with information sufficient to meet their educational needs, thus releasing CNS resources.
背景
在爱尔兰的一家医院，风湿病门诊的患者对教育和临床护理专家（CNS）的需求不断增加。因此必须考虑采用其他方法为患者提供教育。
目的
探索基于视频的门诊教育的效果及其对 CNS 需求的影响。
方法
制作了一段视频，在风湿病门诊播放。选择了 240 名患者（120 名未暴露于视频，120 名暴露于视频）作为代表性样本，完成一份调查问卷，以探讨视频的效果。使用卡方检验（Yates 连续性校正）分析数据。
发现
未暴露组患者对 CNS 的需求是暴露组的六倍（未暴露组：25%，暴露组：4.8%）（χ=15.7，=0.00007），这代表着资源需求的显著减少。
结论
在风湿病门诊播放高质量的教育视频为患者提供了足够的信息，满足了他们的教育需求，从而释放了 CNS 资源。
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