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医疗保健中的质量和安全,第 XCI 部分:医疗保健中的精益思维。

Quality and Safety in Healthcare, Part XCI: Lean Thinking in Healthcare.

机构信息

From the Advanced Radiology Services and the Division of Radiology and Biomedical Imaging, College of Human Medicine, Michigan State University, Grand Rapids, MI.

出版信息

Clin Nucl Med. 2023 Aug 1;48(8):e410-e412. doi: 10.1097/RLU.0000000000003919. Epub 2021 Oct 12.

DOI:10.1097/RLU.0000000000003919
PMID:34653053
Abstract

Lean thinking refers to the thought processes utilizing the main characteristics of Lean to improve processes, reduce waste, and increase value to the customer. Lean thinking can be used to improve health care organizations using such tools as the A3 form, root-cause analysis, value stream maps, Gemba walks, kaizen events, and defining standard work. Examples are given about how Lean thinking improved scheduling and productivity, as well as better compliance regarding core measures and adherence to best practices. Lean thinking examples are also given which resulted in less need for space, inventory, and personnel, and a decrease in hospital-acquired infections.

摘要

精益思维是指利用精益的主要特点来改进流程、减少浪费并为客户增加价值的思维过程。精益思维可用于通过 A3 表格、根本原因分析、价值流图、现场走动、改善活动和定义标准作业等工具来改进医疗机构。文中举例说明了精益思维如何提高排班和生产力,以及更好地遵守核心指标和最佳实践。文中还举例说明了精益思维如何减少空间、库存和人员的需求,并降低医院获得性感染的发生率。

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