South Australia Ambulance Service, MedSTAR Emergency Medical Retrieval Service, Adelaide, South Australia, Australia.
Emerg Med Australas. 2022 Feb;34(1):134-136. doi: 10.1111/1742-6723.13891. Epub 2021 Oct 25.
The use of Telehealth is well established in Australian retrieval service settings to aid assessment and management of patients requiring aeromedical transportation and to provide support to clinicians at remote facilities. Telehealth ensures prompt advice and treatment for critically ill and injured patients and can facilitate a resuscitation until the retrieval team arrives. There is scant information regarding the knowledge, skills and abilities required of Telehealth professionals, despite the universal recognition of it requiring a complex skill set, comprehensive understanding of technology and mastery of retrieval medicine. We share the experiences of the South Australia Ambulance Service MedSTAR Emergency Medical Retrieval Service preparing an education programme focussed on the psychometric skills in Telehealth. Our programme realistically simulates Telehealth and coordination systems in use across South Australia, provides in-depth hands-on practice for medical and nursing staff that incorporates teamwork, communication, technical and critical thinking skills and culminates with a mixed-reality simulation scenario and formal debrief.
远程医疗在澳大利亚的救援服务中已经得到了广泛应用，用于协助评估和管理需要航空医疗运输的患者，并为远程医疗机构的临床医生提供支持。远程医疗可以确保对重症和受伤患者的快速咨询和治疗，并可以在救援人员到达之前进行复苏。尽管普遍认为远程医疗需要复杂的技能组合、对技术的全面理解和掌握救援医学，但关于远程医疗专业人员所需的知识、技能和能力的信息却很少。我们分享了南澳大利亚救护车服务 MedSTAR 紧急医疗救援服务的经验，该服务正在制定一项专注于远程医疗心理测量技能的教育计划。我们的计划真实地模拟了南澳大利亚使用的远程医疗和协调系统，为医护人员提供深入的实践操作，包括团队合作、沟通、技术和批判性思维技能，并以混合现实模拟场景和正式的汇报结束。
