Psychology Unit of Montescano Institute, Istituti Clinici Scientifici Maugeri, IRCCS.
Department of Psychology, University of Milano-Bicocca.
Fam Syst Health. 2021 Dec;39(4):650-658. doi: 10.1037/fsh0000661. Epub 2021 Nov 1.
In response to COVID-19 pandemic outbreak, healthcare procedures and modalities have changed considerably. Video calls may supply valid support for health care professionals, contributing to maintaining the communication between hospitalized patients and their families. The present study aimed to observe the experience of a group of respiratory therapists who conducted video calls between patients and their families in a COVID-19 unit.
Semistructured interviews (20-30 minutes duration) with the respiratory therapists who conducted the video calls in a COVID-19 unit in the North of Italy were performed. Participants joined the study voluntarily and, after receiving the informed consent, the interviews were audio-recorded. To better understand healthcare professionals' experience, the Interpretive Description methodology was adopted.
Seven respiratory therapists (three males, four females; mean age 45.1 ± 14.4) were recruited. Sixteen codes emerged from the analysis, constituting five primary themes: Contact, Impact, Challenges, Centering, and Future.
The findings shed light on the usability of video calls during this emergency period and their potential for future implementation. Specifically, this type of call may bridge the distances in such periods of care and help professionals to emotionally support patients and caregivers. (PsycInfo Database Record (c) 2021 APA, all rights reserved).
为应对 COVID-19 疫情爆发，医疗程序和模式发生了重大变化。视频通话可能为卫生保健专业人员提供有效的支持，有助于维持住院患者与其家属之间的沟通。本研究旨在观察一组在 COVID-19 病房为患者及其家属进行视频通话的呼吸治疗师的经验。
对在意大利北部 COVID-19 病房进行视频通话的呼吸治疗师进行半结构化访谈（20-30 分钟）。参与者自愿加入研究，在收到知情同意书后，对访谈进行录音。为了更好地理解医疗保健专业人员的经验，采用了解释性描述方法。
招募了七名呼吸治疗师（男性 3 名，女性 4 名；平均年龄 45.1 ± 14.4）。分析产生了 16 个代码，构成了五个主要主题：接触、影响、挑战、以患者为中心和未来。
研究结果阐明了视频通话在这一紧急时期的可用性及其在未来实施的潜力。具体来说，这种通话方式可以在这种护理期间弥合距离，并帮助专业人员在情感上支持患者和护理人员。（PsycInfo 数据库记录（c）2021 APA，保留所有权利）。
