1Department of Neurologic Surgery, Mayo Clinic, Rochester, Minnesota.
2Department of Neurologic Surgery, Mayo Clinic, Jacksonville, Florida; and.
Neurosurg Focus. 2021 Nov;51(5):E9. doi: 10.3171/2021.8.FOCUS21381.
In an era when healthcare "value" remains a much-emphasized concept, measuring and reporting the quality of neurosurgical care and costs remains a challenge for large multisite health systems. Ensuring cohesion in outcomes across multiple sites is important to the development of a holistic competitive marketing strategy that seeks to promote "brand" performance characterized by a superior quality of patient care. This requires mechanisms for data collection and development of a single uniform outcomes measurement system site wide. Operationalizing a true multidisciplinary effort in this space requires intersection of a vast array of information technology and administrative resources along with the neurosurgeons who provide subject-matter expertise relevant to patient care. To measure neurosurgical quality and safety as well as improve payor contract negotiations, a practice analytics dashboard was created to allow summary visualization of operational indicators such as case volumes, quality outcomes, and relative value units and financial indicators such as total hospital costs and charges in order to provide a comprehensive overview of the "value" of surgical care. The current version of the dashboard summarizes these metrics by site, surgeon, and procedure for nearly 30,000 neurosurgical procedures that have been logged into the Mayo Clinic Enterprise Neurosurgery Registry since transition to the Epic electronic health record (EHR) system. In this article, the authors sought to review their experience in launching this EHR-linked data-driven neurosurgical practice initiative across a large, national multisite academic medical center.
在医疗保健“价值”仍然是一个备受强调的概念的时代,衡量和报告神经外科学护理质量和成本仍然是大型多站点医疗系统面临的挑战。确保多个站点的结果具有凝聚力对于制定整体竞争营销策略非常重要,该策略旨在促进以卓越的患者护理质量为特征的“品牌”表现。这需要数据收集机制和开发全站点单一统一的结果测量系统。在这个领域实现真正的多学科努力需要交叉利用大量信息技术和行政资源,以及提供与患者护理相关的主题专业知识的神经外科医生。为了衡量神经外科学的质量和安全性,并改善支付者合同谈判,创建了一个实践分析仪表板,以允许对运营指标(如病例量、质量结果和相对价值单位)和财务指标(如总医院成本和收费)进行摘要可视化,以便提供手术护理“价值”的全面概述。仪表板的当前版本按站点、外科医生和手术对近 30,000 例已记录到梅奥诊所企业神经外科注册中心的神经外科手术进行了汇总,这些手术自过渡到 Epic 电子健康记录 (EHR) 系统以来已进行了汇总。在本文中,作者试图回顾他们在全国性大型多站点学术医疗中心推出这一基于电子病历的数据分析神经外科学实践计划的经验。