Department of Marketing and Supply Chain Management, Maastricht University, Maastricht, The Netherlands.
PLoS One. 2021 Nov 4;16(11):e0259521. doi: 10.1371/journal.pone.0259521. eCollection 2021.
Every day, people make many food decisions without thinking, repeatedly falling for the unhealthy option instead of the healthy option. While making these mindless decisions, people often rely on heuristics. In this paper, we demonstrate that these heuristics can be exploited to nudge consumers towards healthy alternatives. Specifically, we explore how the attraction effect (i.e., adding a decoy to a choice set) can nudge people to choose a healthy snack. The results of our choice experiment indicate that adding a decoy (i.e., a less attractive food alternative) to a self-control situation (i.e., choosing between a healthy and an unhealthy food alternative) can help people maintain self-control and choose the healthy option. This mixed choice set thus nudges people towards the healthy option. Moreover, our results show differential effects of the attraction effect depending on the (un)healthiness of the products in the choice set. Specifically, the attraction effect is prominent when the choice set consists of unhealthy products only (i.e., the unhealthy choice set), but not in the choice set that consists of only healthy products (i.e., healthy choice set). Importantly, our results indicate when the attraction effect can exploit consumers' heuristics to help them make better, healthier food choices.
人们每天在做食物决策时都不会深思熟虑,而是反复选择不健康的选项而不是健康的选项。在做出这些无意识的决策时,人们通常依赖启发式思维。在本文中,我们证明了这些启发式思维可以被利用来推动消费者选择健康的替代品。具体来说,我们探讨了吸引力效应(即,在选择集中添加诱饵)如何推动人们选择健康的零食。我们的选择实验结果表明,在自我控制的情况下(即在健康和不健康的食物之间选择)添加诱饵(即不太吸引人的食物替代品)可以帮助人们保持自我控制并选择健康的选项。这种混合选择集因此可以推动人们选择健康的选项。此外,我们的结果还表明,吸引力效应取决于选择集中产品的(不健康)程度,会产生不同的影响。具体来说,当选择集仅由不健康的产品组成时(即不健康的选择集),吸引力效应很明显,但当选择集仅由健康的产品组成时(即健康的选择集),吸引力效应则不明显。重要的是,我们的研究结果表明,当吸引力效应可以利用消费者的启发式思维来帮助他们做出更好、更健康的食物选择时,这种效应就会发挥作用。