Sodeify Roghieh, Habibpour Zeinab
Assistant Professor of Nursing, Khoy University of Medical Sciences, Khoy, Irán.
Ph. D of Nursing, Khoy University of Medical Sciences, Khoy, Irán.
Enferm Clin (Engl Ed). 2021 Nov-Dec;31(6):355-362. doi: 10.1016/j.enfcle.2020.04.003.
Although the psychological factors of the work environment affect the quality of employees' performance more than physical factors, they have not been broadly explained yet. This study is conducted to explore nurses' perceptions of the co-worker support as psychological resource in the workplace.
The present study is a qualitative research. Fourteen staff nurses who were working in hospitals affiliated to the Khoy University of Medical Sciences, Iran were selected based on purposeful sampling and interviewed using un-structured in-depth interviews. All interviews were recorded, transcribed, and analyzed using conventional content analysis approach through constant comparative method.
Data analysis revealed four major themes with 11 sub themes. The four major themes include 'emotional support', 'effective working relationship and collaboration', 'suitable social relationships', and 'guidance and teaching'.
The results showed that, nurses had a positive perception of their colleagues' support in the workplace. Co-worker support is a multidimensional phenomenon and is influenced by various factors. Perceiving support from the colleague and having a sense of support can promote the quality of care and increase dealing with stressful situations in nursing. Therefore, communication and flexibility skills should be taught to both staff and managers in this regard.
尽管工作环境的心理因素对员工绩效质量的影响大于身体因素，但尚未得到广泛阐释。本研究旨在探讨护士对工作场所中同事支持作为心理资源的认知。
本研究为定性研究。基于立意抽样法，选取了伊朗霍伊医科大学附属医院的14名在职护士，并采用非结构化深度访谈法进行访谈。所有访谈均进行录音、转录，并通过持续比较法，采用常规内容分析法进行分析。
数据分析揭示了4个主要主题和11个子主题。这4个主要主题包括“情感支持”“有效的工作关系与协作”“适宜的社会关系”以及“指导与教学”。
结果表明，护士对工作场所中同事的支持持积极看法。同事支持是一个多维度现象，受多种因素影响。感知到同事的支持并拥有支持感可提升护理质量，并增强应对护理工作中压力情境的能力。因此，在这方面应向员工和管理人员传授沟通和灵活性技能。
