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超越个体:单位层面的需求和资源对员工生产力、健康和幸福感影响的系统综述

Beyond the individual: A systematic review of the effects of unit-level demands and resources on employee productivity, health, and well-being.

机构信息

Department of Learning, Informatics, Management and Ethics.

Department of Psychology.

出版信息

J Occup Health Psychol. 2022 Apr;27(2):240-257. doi: 10.1037/ocp0000311. Epub 2021 Nov 15.

DOI:10.1037/ocp0000311
PMID:34780212
Abstract

Creating sustainable employment-that is, a condition in which employees remain productive but also enjoy good health and well-being-is a challenge for many organizations. Work environment factors are major contributors to these employee outcomes. The job demands-resources model categorizes work environment factors into demands versus resources, which are, respectively, detrimental versus beneficial to employee outcomes. Although conceptualized as factors, these job characteristics have been studied mostly at an individual level. Therefore, their roles at the supraindividual level (i.e., any work-unit level above an individual, such as group or organization) for employee productivity, health, and well-being remains unclear. The aim of this systematic review is to synthesize evidence concerning job resources and job demands at the supraindividual level and their relationships to productivity, health, and work-related well-being. The review covers articles published through December 2018. In total, 202 papers met the inclusion criteria. We found stronger support for the beneficial roles of supraindividual job resources than for the detrimental roles of job demands for productivity and work-related well-being. Regarding health, most of the relationships were found to be nonsignificant. To conclude, this review demonstrates that, at the supraindividual level, the motivational path has received more support than the health impairment path. Based on these findings, we provide recommendations for further research and practice. (PsycInfo Database Record (c) 2022 APA, all rights reserved).

摘要

创造可持续的就业机会——即员工保持生产力但又享有良好健康和幸福感的条件——是许多组织面临的挑战。工作环境因素是这些员工结果的主要促成因素。工作要求-资源模型将工作环境因素分为要求和资源,分别对员工结果有害和有益。尽管这些工作特征被概念化为因素,但它们主要在个体层面进行了研究。因此,它们在超个体层面(即个体以上的任何工作单位层面,如群体或组织)对员工生产力、健康和工作相关幸福感的作用仍不清楚。本系统综述的目的是综合关于超个体层面的工作资源和工作要求的证据,以及它们与生产力、健康和工作相关幸福感的关系。综述涵盖了截至 2018 年 12 月发表的文章。共有 202 篇论文符合纳入标准。我们发现,超个体工作资源对生产力和工作相关幸福感的有益作用比工作要求的有害作用更有支持。关于健康,大多数关系被发现没有意义。总之,本综述表明,在超个体层面上,激励路径比健康损害路径得到了更多的支持。基于这些发现,我们为进一步的研究和实践提供了建议。

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