School of Business, Northwest University of Political Science and Law, Xi'an, Shaanxi, China.
School of Economics, Lanzhou University of Finance and Economics, Lanzhou, Gansu, China.
Soc Work Public Health. 2022 Feb 17;37(2):146-157. doi: 10.1080/19371918.2021.1991542. Epub 2021 Nov 25.
To collect and sort out key measures in the process of disposing SARS pathogen in China in 2003 and afterward. Based on the perspective of public crisis management, analyze the main factors that may cause a public crisis in a sudden and important epidemic situation. This paper explores the possible factors that induced public crises during the handling of epidemic events, and then combs the path from public events to public crisis events. We find that urban residents are more sensitive than rural residents, and are prone to cause multiple public crises, which last longer and have greater intensity. Although the duration of public crisis is relatively short and the intensity is relatively low, the importance and urgency of public crisis incident handling and emergency countermeasures formulating cannot be ignored. At the same time, as all levels and departments are pursuing the goal of maximizing their own interests, the contradiction between the individual rationality of each level and each department and the collective rationality of the entire society will inevitably arise. Accelerating the establishment of social contradictions and emergency evolution models and coping mechanisms of the multi-layered and multi-sectoral dynamic gambling, so as to better build a warning and emergency management system of social contradiction and emergency public emergency. Finally, there is a gap in the education of citizens' crisis awareness and response ability. The public generally has poor social alertness, lack of crisis knowledge, low level of public participation in early warning, and inadequate ability of government officials.
收集和整理 2003 年及以后中国处理 SARS 病原体过程中的关键措施。基于公共危机管理的视角，分析突发重大疫情中可能引发公共危机的主要因素。本文探讨了在疫情处理过程中引发公共危机的可能因素，梳理了从公共事件到公共危机事件的路径。我们发现，城市居民比农村居民更敏感，更容易引发多重公共危机，持续时间更长，强度更大。尽管公共危机的持续时间相对较短，强度相对较低，但不能忽视公共危机事件处理和应急对策制定的重要性和紧迫性。同时，由于各级各部门都在追求自身利益最大化的目标，各层级、各部门的个体理性与整个社会的集体理性之间必然会产生矛盾。加快建立社会矛盾和应急多层次、多部门动态博弈的应急演化模型和应对机制，从而更好地构建社会矛盾和应急公共突发事件的预警和应急管理体系。最后，公民危机意识和应对能力的教育存在差距。公众普遍社会警觉性差，缺乏危机知识，公众参与预警的程度低，政府官员的能力不足。
