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美国退伍军人事务部医疗中心通过思科Jabber视频进行计算机通信提供临床药学服务的初步经验。

Initial Experience of Clinical Pharmacy Services Delivered by Computer Communication via Cisco Jabber Video in a US Veterans Administration Medical Center.

作者信息

Stading Julie A, Phan Linda, Walter Andrea, Bilslend Lisa, White Rebecca, Qi Yongyue

机构信息

Creighton University School of Pharmacy and Health Professions, Omaha, NE, USA.

VA Nebraska-Western Iowa Health Care System, Lincoln, NE, USA.

出版信息

J Pharm Technol. 2014 Jun;30(3):76-80. doi: 10.1177/8755122513505744. Epub 2013 Oct 1.

DOI:10.1177/8755122513505744
PMID:34860870
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC5990131/
Abstract

Clinical video telepharmacy is a new initiative of the Department of Veterans Affairs (VA) to provide rural patients access to clinical pharmacy services. This article describes some of the obstacles that pharmacists faced as they initiated this service and early outcomes in diabetes and hyperlipidemia patients. This study was approved by the institutional review board. This was a single-center, retrospective review of patients seen by 3 clinical pharmacists who developed and administered the telepharmacy clinics. Patients were referred by their primary care providers. Patients traveled to their local community-based outpatient clinic where a nurse set up video conferencing and then paged the pharmacist at the Lincoln VA. Patients were referred for management of anticoagulation, diabetes, hyperlipidemia, or hypertension, with 112 patients screened and 12 patients meeting criteria for hemoglobin A1c (HbA1c) evaluation and 25 patients meeting criteria for low-density lipoprotein (LDL)-cholesterol evaluation. Pharmacists also saw new patients for medication reviews, patients just out of the hospital, and patients with questions about their medication regimens. This study looked specifically at the effect that the pharmacist had on HbA1c and LDL-cholesterol reduction and meeting goals for these 2 parameters. Patients in the diabetes group had a mean ± standard deviation reduction in HbA1c of 1.08 ± 0.85 (95% confidence interval = 0.53-1.62; = .001). The mean HbA1c decreased from 9.1% to 8% after pharmacist intervention. Patients in the hyperlipidemia group had a mean ± standard deviation reduction in LDL-cholesterol of 23.74 ± 7.76 mg/dL (95% confidence interval = 7.76-39.75; = .005). The mean LDL-cholesterol decreased from 145 to 121 mg/dL after intervention. There were no significant changes in the number of patients attaining their HbA1c or LDL-cholesterol goals after intervention. This study shows that telepharmacy allows patients to have access to pharmacy services in a rural environment with minimal inconvenience to the patient. This study also suggests that outcomes of disease management are similar to face-to-face visits.

摘要

临床视频远程药学服务是美国退伍军人事务部(VA)的一项新举措,旨在为农村患者提供临床药学服务。本文描述了药剂师在启动这项服务时所面临的一些障碍以及糖尿病和高脂血症患者的早期治疗效果。本研究已获得机构审查委员会的批准。这是一项单中心回顾性研究,研究对象为3名开展并管理远程药学诊所的临床药剂师所诊治的患者。患者由其初级保健提供者转诊。患者前往当地社区门诊诊所,由护士设置视频会议,然后呼叫林肯退伍军人事务部的药剂师。患者因抗凝、糖尿病、高脂血症或高血压的管理而被转诊,共筛查了112名患者,其中12名患者符合糖化血红蛋白(HbA1c)评估标准,25名患者符合低密度脂蛋白(LDL)胆固醇评估标准。药剂师还为新患者进行用药审查,诊治刚出院的患者以及对其用药方案有疑问的患者。本研究特别关注药剂师对降低HbA1c和LDL胆固醇以及实现这两个参数目标的影响。糖尿病组患者的HbA1c平均降低值±标准差为1.08±0.85(95%置信区间=0.53 - 1.62;P = 0.001)。药剂师干预后,平均HbA1c从9.1%降至8%。高脂血症组患者的LDL胆固醇平均降低值±标准差为23.74±7.76mg/dL(95%置信区间=7.76 - 39.75;P = 0.005)。干预后,平均LDL胆固醇从145mg/dL降至121mg/dL。干预后达到HbA1c或LDL胆固醇目标的患者数量没有显著变化。这项研究表明,远程药学服务使患者能够在农村环境中获得药学服务,且对患者造成的不便最小。这项研究还表明,疾病管理的效果与面对面就诊相似。

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本文引用的文献

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Use of home telehealth monitoring with active medication therapy management by clinical pharmacists in veterans with poorly controlled type 2 diabetes mellitus.临床药师通过家庭远程医疗监测和积极的药物治疗管理,改善 2 型糖尿病控制不佳的退伍军人的治疗效果。
Pharmacotherapy. 2012 May;32(5):420-6. doi: 10.1002/j.1875-9114.2011.01038.x. Epub 2012 Apr 9.
2
Evaluation of a pharmacist-managed telephone lipid clinic at a Veterans Affairs Medical Center.评估退伍军人事务医疗中心的药剂师管理电话脂质诊所。
Ann Pharmacother. 2010 Jan;44(1):50-6. doi: 10.1345/aph.1M276. Epub 2009 Dec 22.
3
Outcomes from DiabetesCARE: a pharmacist-provided diabetes management service.糖尿病护理的成果:一项由药剂师提供的糖尿病管理服务
J Am Pharm Assoc (2003). 2008 Nov-Dec;48(6):722-30. doi: 10.1331/JAPhA.2008.07133.
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Clinical impact of a pharmacist-managed diabetes mellitus drug therapy management service.药剂师管理的糖尿病药物治疗管理服务的临床影响。
Pharmacotherapy. 2006 Feb;26(2):248-53. doi: 10.1592/phco.26.2.248.
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Lipid levels and use of lipid-lowering drugs for patients in pharmacist-managed lipid clinics versus usual care in 2 VA Medical Centers.在两家退伍军人事务部医疗中心,药剂师管理的血脂诊所中患者的血脂水平及降脂药物使用情况与常规护理的对比。
J Manag Care Pharm. 2005 Nov-Dec;11(9):763-71. doi: 10.18553/jmcp.2005.11.9.763.
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Pharmacist-led, primary care-based disease management improves hemoglobin A1c in high-risk patients with diabetes.由药剂师主导、基于初级保健的疾病管理可改善高危糖尿病患者的糖化血红蛋白水平。
Am J Med Qual. 2003 Mar-Apr;18(2):51-8. doi: 10.1177/106286060301800202.