Faculty of Medicine, Universitas Airlangga, Surabaya, Indonesia.
Airlangga University Hospital, Universitas Airlangga, Indonesia.
Inquiry. 2021 Jan-Dec;58:469580211060291. doi: 10.1177/00469580211060291.
COVID-19 pandemic raises various challenges faced by health workers in hospitals. This study explored strategies for overcoming challenges in caring for COVID-19 patients at hospitals in Indonesia based on healthcare workers' experience. In-depth interviews were employed with 28 healthcare workers (physicians and nurses) who were purposively sampled. Data were collected via phone and analysed using the Colaizzi method. Five following challenges were found: difficulties in working with personal protective equipment (PPE), offline training for handling Covid and using PPE not being implemented evenly for all health workers, physical and psychological fatigue, difficulties in carrying out health education and assessment towards patients and families, and limited resources to cope with the COVID-19 pandemic. Meanwhile, some barriers require support from the government, public and hospital managers. The information gained from research on the strategies for caring for COVID-19 patients can contribute to better preparedness for hospitals and health workers facing the COVID-19 pandemic.
新型冠状病毒肺炎疫情给医院的卫生工作者带来了各种挑战。本研究根据卫生工作者的经验，探讨了印度尼西亚医院照顾新型冠状病毒肺炎患者的应对策略。采用目的抽样法选取了 28 名卫生工作者（医生和护士）进行深入访谈。通过电话收集数据，并使用科拉兹方法进行分析。发现以下五个挑战：使用个人防护设备（PPE）困难、处理 Covid 的离线培训和 PPE 没有均匀地用于所有卫生工作者、身体和心理疲劳、对患者和家庭进行健康教育和评估的困难，以及应对 COVID-19 大流行的资源有限。同时，一些障碍需要政府、公众和医院管理者的支持。从研究照顾新型冠状病毒肺炎患者的策略中获得的信息有助于提高医院和卫生工作者应对新型冠状病毒肺炎疫情的准备水平。
