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界定与描述护患关系:一项概念分析

Defining and characterising the nurse-patient relationship: A concept analysis.

作者信息

Allande-Cussó Regina, Fernández-García Elena, Porcel-Gálvez Ana María

机构信息

Universidad de Sevilla, Spain.

出版信息

Nurs Ethics. 2022 Mar;29(2):462-484. doi: 10.1177/09697330211046651. Epub 2021 Dec 8.

DOI:10.1177/09697330211046651
PMID:34879785
Abstract

The nurse-patient relationship involves complex attitudes and behaviours with ethical and deontological implications. It has been linked to improvements in patient health outcomes, although there is still no consensus in the scientific literature as to the definition and characterisation of the concept. This article aim to define the concept of the nurse-patient relationship. A concept analysis was conducted using the Walker and Avant method to identify the attributes defining the nurse-patient relationship. An integrative review of the literature was conducted using the PubMed, Web of Science, Scopus, and Cumulative Index to Nursing & Allied Health Literature databases. A review of the grey literature and other minor non-indexed publications on the topic was also conducted. A total of 36 articles were included in the review. A model case, a contrary case, a related case, and empirical references were produced to clarify the concept and identify its essential attributes. The concept is defined as a helping relationship involving interaction between different players. It is the basis of nursing care and is intended to meet the healthcare needs of the individual receiving this care. It is also viewed as an intervention in itself, requiring a specific training process just like any other nursing skill. The essential attributes of the relationship are empathy, presence, contact, authenticity, trust, and reciprocity. In conclusion, the nurse-patient relationship is a helping relationship established with the patient and/or their family based on interaction, communication, respect for ethical values, acceptance, and empathy in order to encourage introspection and behavioural change. Key components include communication, active listening, and respect. Bioethical values and confidentiality must also be present to ensure that the relationship is built on equality and intimacy.

摘要

护患关系涉及复杂的态度和行为,具有伦理和道义学上的含义。尽管科学文献中对于该概念的定义和特征仍未达成共识,但它已被证明与患者健康状况的改善相关。本文旨在定义护患关系的概念。采用沃克和阿万特方法进行概念分析,以确定界定护患关系的属性。使用PubMed、科学网、Scopus以及护理学与健康相关学科累积索引数据库对文献进行综合综述。还对该主题的灰色文献和其他未被索引的小型出版物进行了综述。该综述共纳入36篇文章。通过构建一个典型案例、一个相反案例、一个相关案例以及实证参考文献来阐明该概念并确定其基本属性。该概念被定义为一种涉及不同参与者之间互动的帮助关系。它是护理的基础,旨在满足接受护理者的医疗保健需求。它也被视为一种自身的干预措施,与其他任何护理技能一样需要特定的培训过程。这种关系的基本属性包括同理心、陪伴、接触、真诚、信任和互惠。总之,护患关系是基于互动、沟通、对伦理价值观的尊重、接纳和同理心与患者和/或其家属建立的一种帮助关系,以鼓励内省和行为改变。关键要素包括沟通、积极倾听和尊重。生物伦理价值观和保密性也必须存在,以确保这种关系建立在平等和亲密的基础上。

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