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克罗地亚姑息治疗工作满意度与离职意愿的横断面研究

A Cross-Sectional Study of Job Satisfaction and Intention to Leave Job in Palliative Care in Croatia.

作者信息

Macuka Ivana, Tucak Junaković Ivana

机构信息

University of Zadar, Zadar, Croatia.

出版信息

J Palliat Care. 2025 Oct;40(4):297-305. doi: 10.1177/08258597211046704. Epub 2021 Dec 13.

Abstract

Stressful and demanding clinical situations may contribute to job dissatisfaction and may even contribute to an intention to leave the job among palliative care (PC) clinicians. Personal and organizational factors may influence the occupational well-being of PC clinicians as well. This study aimed to determine the predictive contribution of personal (communication skills, resilience, religiosity) and organizational (coworkers' social support, job control) factors in the explanation of PC clinicians job (dis)satisfaction and their intention to leave their job. The study was conducted on a convenience sample of 122 PC clinicians of different disciplines (nurses/technicians, physicians, psychologists, spiritual counsellors/priests, social workers, physical therapists, etc). The sample mainly consisted of nurses (57%). Hierarchical and logistic regression analyses of the results obtained were applied. This study indicates that 53% of PC clinicians are satisfied with their daily job and 76% do not intend to leave the job. The results showed no differences in job satisfaction and intention to leave between nurses/technicians and other PC clinicians. A significant negative correlation was found between job satisfaction and intention to leave the job. Communication skills, religiosity and coworkers' social support, showed as significant predictors of job satisfaction. PC clinicians' perception of their own difficulties in communicating bad news contributed significantly to job satisfaction and intention to leave the job in palliative care. This study suggests that job satisfaction in a palliative care setting is determined by a larger number of personal and organizational factors than the intention to leave the job. Communication skills showed indispensable for providing quality care for dying patients. Skills in communicating bad news to dying patients and their families have emerged as particularly important for PC clinicians' occupational well-being.

摘要

压力大且要求高的临床情况可能会导致工作满意度下降,甚至可能促使姑息治疗(PC)临床医生产生离职意愿。个人因素和组织因素也可能影响PC临床医生的职业幸福感。本研究旨在确定个人因素(沟通技巧、心理韧性、宗教信仰)和组织因素(同事的社会支持、工作控制权)对PC临床医生工作满意度及离职意愿的预测作用。该研究以122名来自不同学科的PC临床医生(护士/技术员、医生、心理学家、精神顾问/牧师、社会工作者、物理治疗师等)为便利样本进行。样本中护士占比最大(57%)。对所得结果进行了分层回归分析和逻辑回归分析。本研究表明,53%的PC临床医生对日常工作感到满意,76%的人不打算离职。结果显示,护士/技术员与其他PC临床医生在工作满意度和离职意愿方面没有差异。工作满意度与离职意愿之间存在显著的负相关。沟通技巧、宗教信仰以及同事的社会支持是工作满意度的显著预测因素。PC临床医生对自己传达坏消息困难程度的认知对姑息治疗中的工作满意度和离职意愿有显著影响。本研究表明,与离职意愿相比,姑息治疗环境中的工作满意度由更多的个人因素和组织因素决定。沟通技巧对于为临终患者提供优质护理不可或缺。向临终患者及其家属传达坏消息的技巧对PC临床医生的职业幸福感尤为重要。

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