在学业咨询中运用设计思维方法：沙特阿拉伯一所药学院的案例研究。
Using Design Thinking Method in Academic Advising: A Case Study in a College of Pharmacy in Saudi Arabia.
作者信息
Almaghaslah Dalia, Alsayari Abdulrhman
机构信息
Department of Clinical Pharmacy, King Khalid University, Abha 61441, Saudi Arabia.
Department of Pharmacognosy, King Khalid University, Abha 61441, Saudi Arabia.
出版信息
Healthcare (Basel). 2022 Jan 2;10(1):83. doi: 10.3390/healthcare10010083.
PURPOSE
The current study was conducted to evaluate academic advising services in a pharmacy college in Saudi Arabia. This will result in developing solutions to overcome the identified challenges.
METHODS
Design thinking method uses five steps: empathising, defining, ideating, prototypes and testing.
RESULTS
Several issues were identified with students: limited awareness of academic rules and regulations; work-family life imbalance; lack of trust in academic advising and emotional support; unfamiliarity with different learning strategies; and lack of social life at the university.
DISCUSSION AND CONCLUSION
This study provides a model for enhancing students' experiences with academic advising. It suggested several prototypes that have proven to be effective in enhancing students' experiences in university life and how to overcome challenges. The prototypes include a peer academic advising club, personal development workshop and a series of lectures on college rules and regulations.
目的
开展本研究以评估沙特阿拉伯一所药学院的学术咨询服务。这将促成制定解决方案以克服所发现的挑战。
方法
设计思维方法采用五个步骤：共情、定义、构思、原型制作和测试。
结果
发现学生存在若干问题：对学术规章制度的认识有限；工作与家庭生活失衡；对学术咨询和情感支持缺乏信任；不熟悉不同的学习策略；以及在大学缺乏社交生活。
讨论与结论
本研究提供了一个提升学生学术咨询体验的模型。它提出了几个已被证明在提升学生大学生活体验以及如何克服挑战方面有效的原型。这些原型包括一个同伴学术咨询俱乐部、个人发展工作坊以及一系列关于学院规章制度的讲座。
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