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SARS-CoV-2 大流行期间的远程、混合和现场工作,以及对压力和工作投入的影响。

Remote, Hybrid, and On-Site Work during the SARS-CoV-2 Pandemic and the Consequences for Stress and Work Engagement.

机构信息

Institute of Applied Psychology, Faculty of Management and Social Communication, Jagiellonian University, 30-348 Kraków, Poland.

Institute of Psychology, Faculty of Social Sciences, John Paul II Catholic University of Lublin, 20-950 Lublin, Poland.

出版信息

Int J Environ Res Public Health. 2022 Feb 19;19(4):2400. doi: 10.3390/ijerph19042400.

DOI:10.3390/ijerph19042400
PMID:35206590
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC8872161/
Abstract

With the COVID-19 pandemic having disrupted economies, businesses, and individual activities, it is important to examine how different forms of work affect employee behaviour. This study applies work engagement (the key construct in organisational psychology) as the dependent variable and considers its determinants in the form of stress factors and attitudes toward remote work. A cross-sectional study was conducted. A total of 544 (Female = 58.5%) workers were surveyed: remote ( = 144), hybrid ( = 142), and on-site ( = 258). The selection for the study was purposive. Standardised survey questionnaires were used in the study: UWES-9, Stress Management Standards, and Attitudes toward Remote Work. The obtained results indicate that there were no significant differences between groups in terms of the intensity of work engagement, but work engagement was explained by other variables that are different in each of the studied groups. Relationships and use of social media were the most important factors among remote workers. For on-site workers, the most important factors were control and role definition. For practitioners, the results indicate which aspects of work should be considered in order to maintain high levels of work engagement when employees are transferring to other forms of work.

摘要

随着 COVID-19 大流行扰乱了经济、企业和个人活动,研究不同形式的工作如何影响员工行为变得尤为重要。本研究将工作投入(组织心理学中的关键构念)作为因变量,并考虑了压力因素和远程工作态度等形式的决定因素。本研究采用了横断面研究设计。共调查了 544 名(女性=58.5%)员工:远程(=144)、混合(=142)和现场(=258)。研究的选择是有目的的。本研究使用了标准化的问卷调查表:UWES-9、压力管理标准和远程工作态度。获得的结果表明,在工作投入的强度方面,各组之间没有显著差异,但工作投入可以用每个研究组中不同的其他变量来解释。在远程工作者中,关系和社交媒体的使用是最重要的因素。对于现场工作者,最重要的因素是控制和角色定义。对于从业者来说,研究结果表明,当员工转向其他工作形式时,为了保持高水平的工作投入,应该考虑工作的哪些方面。

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