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在工作场所背景下探索超越个体层面的选择、优化和补偿策略的应用——一项定性案例研究

Exploring the Use of Selection, Optimization, and Compensation Strategies Beyond the Individual Level in a Workplace Context - A Qualitative Case Study.

作者信息

Karlsen Iben Louise, Borg Vilhelm, Meng Annette

机构信息

National Research Centre for the Working Environment, Copenhagen, Denmark.

出版信息

Front Psychol. 2022 Feb 10;13:832241. doi: 10.3389/fpsyg.2022.832241. eCollection 2022.

Abstract

Due to aging populations and the prolonging of working lives, the number of senior workers will increase. Therefore, this study investigates the use of SOC strategies (Selection, Optimization, and Compensation) across organizational levels as a means for senior workers to maintain workability and age successfully at work. The need to expand the perspective of the SOC model beyond the individual level, when applied to a work context, has been emphasized theoretically in the literature, nevertheless, SOC strategies have so far only been examined at the individual level. This study is the first to explore SOC strategies at the organizational, leadership, and group level. We focus on senior employees and the SOC strategies they use to balance out demands and limited resources. Based on 23 semi-structured interviews with senior employees and immediate managers at two hospitals (nurses), and two dairies (skilled/unskilled workers), we explore which specific SOC strategies are used at each level and reflect on the applicability of broadening the perspective of the SOC model when applying it to a work context. Based on the empirical findings and the discussion of the empirical exploration of SOC strategies beyond the individual level, we argue that it is advantageous to further pursue this line of inquiry and include the group, leadership, and organizational level when applying the SOC model in a work setting.

摘要

由于人口老龄化和工作寿命的延长,老年工人的数量将会增加。因此,本研究探讨了组织各级社会认知策略(选择、优化和补偿)的运用,作为老年工人在工作中成功保持工作能力和应对年龄问题的一种手段。在文献中,从理论上强调了将社会认知模型的视角从个体层面扩展到工作环境的必要性,然而,迄今为止,社会认知策略仅在个体层面进行过研究。本研究首次在组织、领导和群体层面探索社会认知策略。我们关注老年员工以及他们用来平衡需求和有限资源的社会认知策略。基于对两家医院(护士)和两家乳品厂(熟练/非熟练工人)的老年员工及其直属经理进行的23次半结构化访谈,我们探讨了每个层面使用的具体社会认知策略,并思考将社会认知模型的视角扩展到工作环境时的适用性。基于实证研究结果以及对个体层面以外的社会认知策略实证探索的讨论,我们认为在工作场景中应用社会认知模型时,进一步开展这一研究方向并纳入群体、领导和组织层面是有益的。

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