Rubbab Um E, Khattak Sana Aroos, Shahab Hina, Akhter Naveed
Department of Business Administration, Fatima Jinnah Women University, Rawalpindi, Pakistan.
Department of Management Studies, Bahria University, Islamabad, Pakistan.
Front Psychol. 2022 Feb 21;13:803905. doi: 10.3389/fpsyg.2022.803905. eCollection 2022.
Knowledge hiding has become an alarming issue for the organizations. Knowledge hiding is an employee's intentional attempt to conceal knowledge requested by others at the workplace. Employee knowledge hiding significantly influences an organization's effective functioning. This research is an attempt to extend previous work on antecedents of knowledge hiding. Drawing on conservation of resources theory, it is proposed that receiving poor treatment by organizations in the form of organizational dehumanization creates psychological distress among employees toward the organization. Distress among workers in turn intervenes the path and increases the likelihood of engaging in knowledge hiding behaviors. An employee's felt obligation for constructive change (FOCC) may moderate the relationship between organizational dehumanization and employee psychological distress. Data for the current study were collected from 245 employees of the telecommunication sector in three-time lags. The results support the direct and indirect effect of organizational dehumanization on employee knowledge hiding behaviors through the mediation of psychological distress. The results also support the moderation of FOCC between organizational dehumanization and psychological distress. Furthermore, the findings of the study may help organizational practitioners and managers about the value of effective organizational climate and practices for better organizational functioning through knowledge sharing and providing insight into undesirable repercussions of organizational dehumanization. Implications for organizations and practitioners are discussed.
知识隐藏已成为组织面临的一个令人担忧的问题。知识隐藏是指员工在工作场所故意隐瞒他人所需知识的行为。员工的知识隐藏会严重影响组织的有效运作。本研究旨在扩展先前关于知识隐藏前因的研究。基于资源守恒理论,研究提出,组织以去人性化形式给予员工的不良待遇会使员工对组织产生心理困扰。员工的困扰反过来会干预这一过程,并增加其进行知识隐藏行为的可能性。员工对建设性变革的责任感(FOCC)可能会调节组织去人性化与员工心理困扰之间的关系。本研究的数据分三个时间点从245名电信行业员工中收集。研究结果支持了组织去人性化通过心理困扰的中介作用对员工知识隐藏行为产生的直接和间接影响。研究结果还支持了FOCC在组织去人性化与心理困扰之间的调节作用。此外,该研究的结果可能会帮助组织从业者和管理者认识到有效组织氛围和实践对于通过知识共享实现更好组织运作的价值,并深入了解组织去人性化带来不良影响。文中讨论了该研究对组织和从业者的启示。