Barnard K, Harrison S
Soc Sci Med. 1986;22(11):1213-28. doi: 10.1016/0277-9536(86)90188-7.
'Labour relations' or 'industrial relations' refers to employer-employee relations which are both economic as in matters of pay and conditions, and managerial, i.e. the political relationships between management and employees, collectivized through trade unions and professional associations. This paper traces the development of managerial relationships as illustrated by experiences in the British National Health Service particularly over the past 20 years focusing on groups of actors--management (within which may be distinguished government and local managers), health professional workers and other workers--whose interactions need to be studied if managerial relations within health services are to be satisfactorily analysed. We conclude that, although until recently, developments in management have had little impact upon worker behaviour outside unskilled groups, changing economic and other circumstances could create the conditions in which stronger managerial control over professional workers might emerge.
“劳动关系”或“产业关系”指的是雇主与雇员之间的关系，这种关系在薪酬和工作条件等方面具有经济性，同时在管理方面，即管理层与员工之间的政治关系，通过工会和专业协会得以集体化体现。本文通过英国国家医疗服务体系的经历，尤其是过去20年的经历，追溯管理关系的发展，重点关注几组行为主体——管理层（其中可区分出政府管理人员和地方管理人员）、卫生专业工作者以及其他工作人员——如果要对卫生服务中的管理关系进行令人满意的分析，就需要研究这些行为主体之间的互动。我们得出结论，尽管直到最近，管理方面的发展对非熟练工人群体之外的工人行为影响甚微，但不断变化的经济和其他环境可能会创造条件，使得对专业工作者的管理控制得以加强。
