Figà Talamanca Giacomo, Arfini Selene
Department Ethics and Political Philosophy, Radboud University, Nijmegen, The Netherlands.
Department of Humanities - Philosophy Section, University of Pavia, Pavia, Italy.
Philos Technol. 2022;35(1):20. doi: 10.1007/s13347-021-00494-z. Epub 2022 Mar 15.
In this paper, we will re-elaborate the notions of filter bubble and of echo chamber by considering human cognitive systems' limitations in everyday interactions and how they experience digital technologies. Researchers who applied the concept of filter bubble and echo chambers in empirical investigations see them as forms of algorithmically-caused systems that seclude the users of digital technologies from viewpoints and opinions that oppose theirs. However, a significant majority of empirical research has shown that users do find and interact with opposing views. Furthermore, we argue that the notion of filter bubble overestimates the social impact of digital technologies in explaining social and political developments without considering the not-only-technological circumstances of online behavior and interaction. This provides us with motivation to reconsider this notion's validity and re-elaborate it in light of existing epistemological theories that deal with the discomfort people experience when dealing with what they do not know. Therefore, we will survey a series of philosophical reflections regarding the epistemic limitations of human cognitive systems. In particular, we will discuss how knowledge and mere belief are phenomenologically indistinguishable and how people's experience of having their beliefs challenged is cause of epistemic discomfort. We will then go on to argue, in contrast with Pariser's assumptions, that digital media users might tend to conform to their held viewpoints because of the "immediate" way they experience opposing viewpoints. Since online people experience others and their viewpoints as material features of digital environments, we maintain that this modality of confronting oneself with contrasting opinions prompts users to reinforce their preexisting beliefs and attitudes.
在本文中,我们将通过考虑人类认知系统在日常互动中的局限性以及他们如何体验数字技术,重新阐述过滤气泡和回音室的概念。在实证研究中应用过滤气泡和回音室概念的研究人员将它们视为算法导致的系统形式,这些系统使数字技术用户与反对他们的观点和意见隔绝开来。然而,绝大多数实证研究表明,用户确实会找到并与对立观点进行互动。此外,我们认为,过滤气泡的概念在解释社会和政治发展时高估了数字技术的社会影响,而没有考虑在线行为和互动的不仅是技术方面的情况。这为我们提供了动力,去重新审视这个概念的有效性,并根据现有的认识论理论对其进行重新阐述,这些理论涉及人们在面对未知事物时所经历的不适。因此,我们将审视一系列关于人类认知系统认知局限的哲学思考。特别是,我们将讨论知识和单纯的信念在现象学上是如何难以区分的,以及人们的信念受到挑战的经历是如何导致认知不适的。然后,与帕里泽的假设相反,我们将论证数字媒体用户可能会因为他们体验对立观点的“直接”方式而倾向于坚持自己的观点。由于在线的人将他人及其观点体验为数字环境的物质特征,我们认为这种面对不同意见的方式促使用户强化他们先前的信念和态度。