Department of Primary Care and Mental Health, Institute of Population Health Sciences, University of Liverpool, Waterhouse Building, Brownlow Street, L69 3GL, Liverpool, UK.
NIHR Applied Research Collaboration North West Coast ARC NWC, Liverpool, UK.
BMC Health Serv Res. 2022 Mar 23;22(1):383. doi: 10.1186/s12913-022-07800-1.
The present evaluation explored young people's, parents/carers, and healthcare professionals' perceptions of the Youth Information, Advice and Counselling (YIAC) model operated by a voluntary sector organisation in North West England. With an aim to understand the key components that contribute to enhancing the success of the YIAC model.
Semi-structured interviews and focus groups with young people, parents/carers, and healthcare professionals were conducted. Data were analysed using thematic analysis.
Five main themes were identified from the data: 1) Accessibility and flexibility; 2) Non-clinical model and environment; 3) Staff; 4) Partnership working; and 5) Promotion of positive mental health and wellbeing.
Findings highlight the importance of non-clinical, community-based, 'one-stop-shop' hubs for young people in disadvantaged areas. The key components highlighted as facilitating access and engagement include: opportunity to self-refer, choice of location, timely provision of support, non-clinical environment, age appropriate services, a non-hierarchical workforce, inclusive support for family and carers, a focus on wider, often social, issues, and collaboration with partner organisations. These findings suggest that early support hubs for young people's mental health should have consistent, long-term funding and should exist in every local area.
本评估研究了年轻人、家长/照顾者和医疗保健专业人员对在英格兰西北部的一个志愿组织运营的青年信息、咨询和辅导（YIAC）模式的看法。旨在了解有助于提高 YIAC 模式成功的关键因素。
对年轻人、家长/照顾者和医疗保健专业人员进行了半结构化访谈和焦点小组讨论。使用主题分析对数据进行分析。
从数据中确定了五个主要主题：1）可及性和灵活性；2）非临床模式和环境；3）员工；4）伙伴关系；5）促进积极的心理健康和幸福。
研究结果强调了为处于不利地区的年轻人提供非临床、社区为基础、“一站式”服务中心的重要性。突出的促进获取和参与的关键因素包括：自我推荐的机会、位置选择、及时提供支持、非临床环境、适合年龄的服务、非层级的劳动力、对家庭和照顾者的包容性支持、关注更广泛的、通常是社会问题、以及与伙伴组织的合作。这些发现表明，年轻人心理健康的早期支持中心应该有持续的、长期的资金，并应存在于每个地方。
