Atherleigh Park Hospital, Greater Manchester Mental Health NHS Foundation Trust, Atherleigh Way, WN7 1YN, Leigh, United Kingdom.
Community Ment Health J. 2022 Nov;58(8):1487-1494. doi: 10.1007/s10597-022-00963-5. Epub 2022 Apr 2.
Crisis Resolution and Home Treatment Teams (CRHTTs) provide 24-hour, seven day per week support for people in crisis. The COVID-19 pandemic has placed significant demand on urgent care and increased the need for brief interventions in CRHTT settings with flexible methods of delivery. This evaluation aimed to examine client satisfaction with the 'Crisis Toolbox' (CTB), a brief, skills-based intervention delivered in one CRHTT during COVID-19. All participants who received the CTB completed a satisfaction questionnaire. Descriptive statistics were calculated to quantify acceptability and qualitative themes were generated using thematic analysis. Fifty-eight people participated, all of whom reported high levels of satisfaction with the CTB. Four qualitative themes also emerged relating to 'Active ingredients of the CTB', 'The therapeutic relationship', 'Service-user preferences' and 'Expectations and continuity of care'. The CTB appears to be a valued intervention. Further research is now needed to assess its clinical impact and effect on operational indicators.
危机解决和家庭治疗团队（CRHTT）为处于危机中的人们提供每周 7 天、每天 24 小时的支持。COVID-19 大流行对紧急护理提出了巨大需求，并增加了在 CRHTT 环境中采用灵活的交付方式进行短暂干预的需求。本评估旨在检查“危机工具箱”（CTB）的客户满意度，这是在 COVID-19 期间在一个 CRHTT 中提供的简短、基于技能的干预措施。所有接受 CTB 的参与者都完成了一份满意度问卷。使用描述性统计数据来量化可接受性，并使用主题分析生成定性主题。共有 58 人参与，他们都对 CTB 表示高度满意。还出现了四个定性主题，涉及“CTB 的有效成分”、“治疗关系”、“服务使用者偏好”和“期望和护理连续性”。CTB 似乎是一种有价值的干预措施。现在需要进一步研究来评估其对临床指标的影响和效果。
