School of Management, Zhejiang University of Technology, Hangzhou 310023, China.
Center for Global & Regional Environmental Research, The University of Iowa, Iowa City, IA 52242, USA.
Int J Environ Res Public Health. 2022 Apr 18;19(8):4895. doi: 10.3390/ijerph19084895.
Consumer awareness of environmental protection is getting stronger. However, with the development of the logistics industry, the environmental pollution caused by express packaging has become increasingly severe. Therefore, it is of great importance to know consumer cognition and willingness about how to reduce the express packaging pollution. In this study, through the analysis of 561 questionnaires, we analyze the impact of consumer evaluation of recyclable express packaging and green express packaging on responsibility awareness of government, logistics enterprises, and e-commerce corporates, and analyze whether there is a positive correlation between consumer evaluation and reducing environmental pressure. We find that consumers are willing to use recyclable express packaging and green express packaging, especially the latter. Moreover, the government is supposed to play a central role in solving environmental pollution problems caused by express packaging. It is recommended that the government proposes some corresponding solutions, such as introducing a packaging tax policy, setting up an environmental fund, and developing environment-friendly packaging materials. Meanwhile, consumers expect logistics enterprises and e-commerce companies to cooperate with the government actively and switch to using environment-friendly express packaging in a timely manner.
消费者的环保意识越来越强。然而，随着物流行业的发展，快递包装造成的环境污染也日益严重。因此，了解消费者对减少快递包装污染的认知和意愿非常重要。在这项研究中，我们通过对 561 份问卷的分析，分析了消费者对可回收快递包装和绿色快递包装的评价对政府、物流企业和电子商务企业责任意识的影响，并分析了消费者评价与减轻环境压力之间是否存在正相关关系。我们发现，消费者愿意使用可回收快递包装和绿色快递包装，尤其是后者。此外，政府应该在解决快递包装造成的环境污染问题方面发挥核心作用。建议政府提出一些相应的解决方案，如征收包装税、设立环境基金、开发环保包装材料。同时，消费者希望物流企业和电子商务公司能积极配合政府，及时转向使用绿色快递包装。
