Alsayed Ahmad R, Halloush Shiraz, Hasoun Luai, Alnatour Dalal, Al-Dulaimi Abdullah, Alnajjar Munther S, Blaibleh Anaheed, Al-Imam Amniyah, Alshammari Farhan, Khader Heba A
PharmD, MSc, PhD. Department of Clinical Pharmacy and Therapeutics, Applied Science Private University, Amman, Jordan.
PhD. Department of Clinical Pharmacy and Therapeutics, Applied Science Private University, Amman, Jordan.
Pharm Pract (Granada). 2022 Jan-Mar;20(1):2618. doi: 10.18549/PharmPract.2022.1.2618. Epub 2022 Mar 4.
Pharmaceutical care (PC) services have expanded in recent years, resulting in improved patient outcomes. However, such PC services are currently available for free in the majority of Arabic countries. During the coronavirus disease (COVID-19) pandemic, telemedicine is especially beneficial since it allows for continuity of care while allowing for social distancing and minimizing the risk of infection.
To assess the community's attitude, opinion, and willingness to pay for telemedicine and PC services during COVID-19 pandemic, as well as to create a website provision for telemedicine and PC services.
This cross-sectional study was conducted, over five months (December 2020- April 2021), among the general population in Arabic countries, excluding pharmacists, physicians, and pharmacy students.
A total of 1717 participants were involved, most of them were from Jordan (52.2%) and Iraq (24.8%). Sixty two percent of participants seek pharmacists' advice whenever they have any medication changes and 45.1% of the participants agreed with the idea of paying pharmacists to decrease medication errors. Interestingly, 89.5% of participants encouraged the idea of creating a website that provides a PC, and 35.5% of them would pay for it. The failure to document the medical information of the patients had most applicants' agreement as a reason of medical errors (M=4.17/5, SD=0.787). More than three-quarters of participants agreed that creating a database containing the patients' medical information will reduce medical errors.
From a patients' perspective, this study suggests a large patient need for expanding PC services in Arabic countries and introduces a direct estimate of the monetary value for the PC services to contribute to higher savings. The majority of participants supported the idea of creating a website provision of telemedicine and PC services, and a considerable proportion of them agreed to pay for it.
近年来，药学服务（PC）有所扩展，改善了患者治疗效果。然而，目前在大多数阿拉伯国家，此类药学服务是免费提供的。在冠状病毒病（COVID-19）大流行期间，远程医疗尤其有益，因为它能在保持社交距离并将感染风险降至最低的同时，实现持续护理。
评估社区在COVID-19大流行期间对远程医疗和药学服务的态度、看法及付费意愿，并创建一个提供远程医疗和药学服务的网站。
这项横断面研究在五个月（2020年12月至2021年4月）内对阿拉伯国家的普通人群进行，不包括药剂师、医生和药学专业学生。
共有1717名参与者，其中大多数来自约旦（52.2%）和伊拉克（24.8%）。62%的参与者在有任何用药变化时会寻求药剂师的建议，45.1%的参与者同意付费给药剂师以减少用药错误的想法。有趣的是，89.5%的参与者支持创建一个提供药学服务的网站的想法，其中35.5%的人愿意为此付费。大多数申请者认为患者医疗信息记录不全是医疗错误的原因（M = 4.17/5，标准差 = 0.787）。超过四分之三的参与者同意创建一个包含患者医疗信息的数据库将减少医疗错误。
从患者角度来看，本研究表明阿拉伯国家的患者对扩大药学服务有很大需求，并引入了对药学服务货币价值的直接估计，以实现更高的节省。大多数参与者支持创建一个提供远程医疗和药学服务的网站的想法，并且相当一部分人同意为此付费。
