Department of Nursing Science, Kyungbok University, Namyangju, Korea.
College of Nursing and the Research Institute of Nursing Science, Seoul National University, Seoul, South Korea.
PLoS One. 2022 May 4;17(5):e0268016. doi: 10.1371/journal.pone.0268016. eCollection 2022.
In South Korea, in 2019, approximately 45.5% of newly-graduated nurses quit their jobs within one year of employment. To better understand the adjustment to nursing practice upon graduation, we developed an online communication skills training program based on nonviolent communication and evaluated its effectiveness. A quasi-experimental design was adopted. The sample included 28 participants in the experimental group and 27 in the control group after one participant in the control group dropped out. The participants were fourth-year nursing students at the K and S University in Gyeonggi Province, South Korea, with some clinical training in a hospital setting. Data were analyzed using the χ2 test, Fisher's exact test, and independent t-test. Participants' empathy, communication skills, anger, and self-efficacy were assessed before and after the training, as well as across the two groups. The experimental group showed significantly higher levels of empathy, communication skills, and self-efficacy compared to the control group after the program completion. However, there were no significant differences in anger. This study suggests the effectiveness of the online version of the nonviolent communication training. Therefore, providing this program to nursing students scheduled for graduation may help retain newly-graduated nurses.
在韩国，2019 年约有 45.5%的新毕业护士在就业一年内辞职。为了更好地了解毕业后对护理实践的调整，我们开发了一个基于非暴力沟通的在线沟通技巧培训项目，并评估了其效果。采用了准实验设计。样本包括来自韩国京畿道 K 和 S 大学的 28 名实验组参与者和 27 名对照组参与者，其中一名对照组参与者中途退出。参与者是四年级的护理专业学生，在医院环境中有一些临床培训。使用卡方检验、Fisher 确切检验和独立 t 检验进行数据分析。在培训前后以及两组之间评估了参与者的同理心、沟通技巧、愤怒和自我效能感。与对照组相比，实验组在完成课程后表现出更高水平的同理心、沟通技巧和自我效能感。然而，愤怒方面没有显著差异。本研究表明非暴力沟通培训的在线版本是有效的。因此，为即将毕业的护理专业学生提供该课程可能有助于留住新毕业的护士。
