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情商与与患者及同事建立富有成效的关系

Emotional Intelligence and Productive Relationships with Patients and Colleagues.

作者信息

Currie Josie, Currie Geoffrey M

机构信息

The Riverina Anglican College, Australia.

Charles Sturt University, Australia.

出版信息

J Nucl Med Technol. 2022 May 24. doi: 10.2967/jnmt.122.264052.

DOI:10.2967/jnmt.122.264052
PMID:35610041
Abstract

A higher degree of emotional intelligence among health professionals has been shown to result in better patient care and improved wellbeing of the health professional. For nuclear medicine, emotional competence of staff and emotional proficiency of institutions, are important expectations. Nonetheless, there is a paucity of material outlining purposeful honing of emotional intelligence, or the tools for such development, across the literature. While the hidden curriculum provides powerful and authentic educational opportunities, incidental or accidental (organic) capability development does not benefit overall professionalism. Deliberate curricula can be achieved through a scaffold of emotional training and immersion programs that allow the nuclear medicine student or practitioner to recognize and foster emotionally safe environments. This requires careful planning to drive the emotional intelligence pipeline. Central to this is an understanding of learning taxonomies. There remain substantial gaps between the most and least emotionally insightful that could be addressed by rich immersive activities targeting emotional proficiency among students and the graduate workforce.

摘要

研究表明,医疗专业人员具备更高的情商有助于提供更好的患者护理,并提升自身的幸福感。对于核医学而言,员工的情感能力以及机构的情感素养是重要的考量因素。然而,纵观各类文献,鲜有资料阐述如何有目的地培养情商,或提供相关的培养工具。虽然隐性课程能提供强大且真实的教育机会,但偶然或意外(自然)的能力发展对整体专业素养并无益处。通过情感训练和沉浸式项目的框架,可以实现有针对性的课程设置,使核医学专业的学生或从业者能够识别并营造情感安全的环境。这需要精心规划以推动情商培养进程。其中的核心是对学习分类法的理解。在情感洞察力最强和最弱的人群之间仍存在巨大差距,可通过针对学生和毕业生群体情感素养的丰富沉浸式活动来加以弥合。

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