Ernala Sindhu Kiranmai, Seybolt Jordyn, Yoo Dong Whi, Birnbaum Michael L, Kane John M, Choudhury Munmun DE
Georgia Institute of Technology, USA.
Zucker Hillside Hospital, Psychiatry Research, USA.
Proc ACM Hum Comput Interact. 2022 Apr;6(CSCW1). doi: 10.1145/3512969. Epub 2022 Apr 7.
For people diagnosed with mental health conditions, psychiatric hospitalization is a major life transition, involving clinical treatment, crisis stabilization and loss of access of social networks and technology. The period after hospitalization involves not only management of the condition and clinical recovery but also re-establishing social connections and getting back to social and vocational roles for successful reintegration - a significant portion of which is mediated by social technology. However, little is known about how people get back to social lives after psychiatric hospitalization and the role social technology plays during the reintegration process. We address this gap through an interview study with 19 individuals who experienced psychiatric hospitalization in the recent past. Our findings shed light on how people's offline and online social lives are deeply intertwined with management of the mental health condition after hospitalization. We find that social technology supports reintegration journeys after hospitalization as well as presents certain obstacles. We discuss the role of social technology in significant life transitions such as reintegration and conclude with implications for social computing research, platform design and clinical care.
对于被诊断患有精神健康疾病的人来说，精神病住院治疗是人生中的一个重大转变，涉及临床治疗、危机稳定以及社交网络和技术使用的丧失。住院后的时期不仅涉及病情管理和临床康复，还包括重新建立社会联系以及回归社会和职业角色以实现成功重新融入——其中很大一部分是由社交技术介导的。然而，对于人们在精神病住院治疗后如何回归社会生活以及社交技术在重新融入过程中所起的作用，我们却知之甚少。我们通过对19名近期经历过精神病住院治疗的个体进行访谈研究来填补这一空白。我们的研究结果揭示了人们的线下和线上社交生活如何与住院后的心理健康状况管理紧密交织在一起。我们发现社交技术既支持住院后的重新融入之旅，也带来了某些障碍。我们讨论了社交技术在诸如重新融入等重大人生转变中的作用，并最后阐述了对社会计算研究、平台设计和临床护理的启示。
