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COVID-19 关爱咨询热线。来自印度的报告。

COVID 19 Care Call-in Helpline. A Report from India.

机构信息

AIMS2Health Private Limited, New Delhi, India.

Society for Administration of Telemedicine and Healthcare Informatics, New Delhi, India.

出版信息

Stud Health Technol Inform. 2022 Jun 6;290:1026-1027. doi: 10.3233/SHTI220250.

DOI:10.3233/SHTI220250
PMID:35673188
Abstract

A COVID 19 call helpline was established by a noted TV channel along with a group of consultant doctors at the height of the second wave COVID 19 pandemic in India. It helped the general public to understand dos and donts as well as long term implications. We retrospectively analysed the questions asked to get a feel of the misunderstandings and perceptions within the general public. Many quereies related to the vaccination drive.

摘要

在印度第二波 COVID-19 疫情高峰期,一家著名电视频道与一组顾问医生一起设立了一个 COVID-19 呼叫热线。它帮助公众了解应该做什么和不应该做什么以及长期影响。我们回顾性地分析了提出的问题,以了解公众的误解和看法。许多问题与疫苗接种运动有关。

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引用本文的文献

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Covid-19 hotlines, helplines and call centers: a systematic review of characteristics, challenges and lessons learned.Covid-19 热线、帮助热线和呼叫中心:特征、挑战和经验教训的系统评价。
BMC Public Health. 2024 Apr 28;24(1):1191. doi: 10.1186/s12889-024-18702-8.