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团队韧性是否大于其各部分之和?COVID-19 大流行期间对急诊医疗团队的定量研究。

Is Team Resilience More Than the Sum of Its Parts? A Quantitative Study on Emergency Healthcare Teams during the COVID-19 Pandemic.

机构信息

Lean Instituut @ Verbeeten, Brugstraat 10, 5042 SB Tilburg, The Netherlands.

Department of Organization Studies, Tilburg University, P.O. Box 90153, 5000 LE Tilburg, The Netherlands.

出版信息

Int J Environ Res Public Health. 2022 Jun 7;19(12):6968. doi: 10.3390/ijerph19126968.

Abstract

Due to the COVID-19 pandemic, emergency healthcare workers have come under even more pressure than before, threatening the workers' mental health and the continuity of care delivered by their teams. This study aims to investigate what conditions increase individual and team resilience, referring to the ability to "bounce back" from stressful situations. We also assess whether team resilience is the sum of the individual resilience of team members, or whether other conditions enhance team resilience and thus continuity of care, despite limited individual resilience. We collected survey data from 129 emergency healthcare team members in the Netherlands to examine to what extent transformational leadership and team familiarity influence the level of team resilience, either directly or mediated by individual resilience, accounting for psychological characteristics and social support. The results show two distinct pathways to enhance team resilience, directly by familiarizing team members with each other and by mobilizing family support, and indirectly but with a much weaker effect, by encouraging team members' individual resilience through transformational leadership and staffing optimistic team members with high levels of self-efficacy.

摘要

由于 COVID-19 大流行,急救医护人员面临的压力比以往更大,这威胁到了工作人员的心理健康和团队提供的护理的连续性。本研究旨在探讨哪些条件会增加个人和团队的适应力,即从压力环境中“恢复”的能力。我们还评估了团队适应力是否是团队成员个人适应力的总和,或者是否有其他条件可以增强团队适应力,从而在个人适应力有限的情况下保持护理的连续性。我们从荷兰的 129 名急救医疗团队成员那里收集了调查数据,以研究变革型领导和团队熟悉程度在多大程度上直接或通过个人适应力间接影响团队适应力,同时考虑到心理特征和社会支持。结果表明,有两种截然不同的方法可以增强团队适应力,一种是让团队成员彼此熟悉,另一种是动员家庭支持;另一种方法是通过变革型领导鼓励团队成员的个人适应力,以及为具有高度自我效能感的乐观团队成员配备人员,这种方法的效果虽然较弱,但具有间接作用。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4781/9222929/e2c4acdc04f4/ijerph-19-06968-g001.jpg

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