Appreciation at work and the effect on employees' presenteeism.

BACKGROUND

Presenteeism, which means attending work while feeling unhealthy or ill, is a serious risk behavior that reduces the employees' productivity and performance. Employees who are treated appreciatively by their work environment show less presenteeism. Investigating the mechanisms behind the relationship between appreciation and presenteeism can help to understand how presenteeism can be reduced even more in the workplace.

OBJECTIVE

This study aimed to investigate the impact of two forms of appreciation (supervisor appreciation and general appreciation from the work environment), on presenteeism and includes the moderating effects of resources and stress. This will help to answer the questions a) which form of appreciation is more beneficial for employees and b) whether appreciation counteracts presenteeism by building up resources.

METHOD

1077 Austrian workers were invited to fill-in an online survey about work-related issues. The data was analyzed with structural equation modelling (SEM).

RESULTS

The results showed that both forms of appreciation increase the resources of the employees. Through this increase of resources employees experience less stress, which consequently lowers presenteeism. Additionally, general appreciation is more beneficial than supervisor appreciation.

CONCLUSION

The findings indicate that appreciative behavior builds resources at the workplace which are essential for showing less presenteeism at work.