在 COVID-19 大流行期间学习管理系统的感知可用性:整合系统可用性量表、技术接受模型和任务-技术适配度。
The perceived usability of the learning management system during the COVID-19 pandemic: Integrating system usability scale, technology acceptance model, and task-technology fit.
机构信息
Department of Industrial Engineering and Aviation Management, Navaminda Kasatriyadhiraj Royal Air Force Academy, Bangkok, Thailand.
School of Industrial Engineering and Engineering Management, Mapúa University, Manila, Philippines.
出版信息
Work. 2022;73(1):41-58. doi: 10.3233/WOR-220015.
BACKGROUND
The education system has shifted from traditional to online during the COVID-19 pandemic. Thus, the Learning Management System (LMS) is one of the most important and comprehensive learning platforms that support and facilitate online learning during this pandemic.
OBJECTIVE
This study explored the perceived system usability of LMS during the COVID-19 pandemic by utilizing Technology Acceptance Model (TAM), Task-Technology Fit (TTF), and System Usability Scale (SUS).
METHODS
An online survey was utilized to collect data from 502 Filipino students from different academic institutions and different areas of study.
RESULTS
Structural Equation Modeling (SEM) indicated that students' perceived ease of use of LMS had a significant effect on perceived usefulness which subsequently and positively led to students' perceived satisfaction of LMS. In addition, LMS technology characteristics was found to have a significant effect on LMS task-technology fit which subsequently led to perceived usefulness and perceived satisfaction. Interestingly, perceived satisfaction was found to have a significant effect on students' perceived system usability of LMS which was calculated using a System Usability Scale (SUS).
CONCLUSION
The findings have implications within the education system globally, particularly in recognizing the relevance of LMS moving forward. Furthermore, since this is the first study that integrated SUS, TAM, and TTF, the conceptual framework can be utilized to evaluate the perceived usability of LMS worldwide.
背景
在 COVID-19 大流行期间,教育系统已从传统模式转变为在线模式。因此,学习管理系统(LMS)是支持和促进大流行期间在线学习的最重要和最全面的学习平台之一。
目的
本研究通过使用技术接受模型(TAM)、任务技术适配度(TTF)和系统可用性量表(SUS),探讨了 COVID-19 大流行期间学生对 LMS 的感知系统可用性。
方法
利用在线调查从来自不同学术机构和不同研究领域的 502 名菲律宾学生收集数据。
结果
结构方程模型(SEM)表明,学生对 LMS 的易用性感知对有用性感知有显著影响,进而正向影响学生对 LMS 的满意度。此外,LMS 技术特征对 LMS 任务技术适配度有显著影响,进而对有用性和满意度产生影响。有趣的是,满意度对学生对 LMS 的感知系统可用性有显著影响,这是使用系统可用性量表(SUS)计算得出的。
结论
这些发现对全球教育系统具有重要意义,特别是在认识到 LMS 未来的相关性方面。此外,由于这是首次整合 SUS、TAM 和 TTF 的研究,因此可以利用概念框架来评估全球 LMS 的感知可用性。