Wang Tawei, Deng Xuefei Nancy
School of Accountancy and MIS, DePaul University, United States.
Department of Information Systems and Operations Management, California State University Dominguez Hills, United States.
Comput Hum Behav Rep. 2022 Aug;7:100218. doi: 10.1016/j.chbr.2022.100218. Epub 2022 Jul 21.
Social networking platforms allow people to connect and socialize online, but the extant research suggests that increased social media (SM) use also leads to fatigue, affecting individual well-being. During the coronavirus (COVID-19) pandemic when millions of people were confined to their homes, SM use surged, posing questions about changes in individual SM use behaviors and effects. Guided by the stressor-strain-outcome framework and SM use research, this study examined the relationship among personal factors (gender, caregiving, income), two stressors (SM use intensity and risk concern about COVID-19), and the strain of SM fatigue. Survey data of 192 U.S. adult SM users were collected in late March of 2020. Our quantitative data analysis shows that SM fatigue increased significantly as individual concern about COVID-19 increased. Meanwhile, gender and caregiving responsibilities significantly impacted SM use intensity. Surprisingly, the predicted effect of SM use intensity on SM fatigue was not supported. Additional factor analysis revealed three motives of SM use (entertainment, networking, and collaboration) and quantitative analysis revealed that only the networking use of SM increased SM fatigue significantly. The results highlight the importance of considering individual risk concern and SM use motives when studying individual SM fatigue during crises.
社交网络平台使人们能够在网上建立联系和进行社交，但现有研究表明，社交媒体使用的增加也会导致疲劳，影响个人幸福感。在冠状病毒病（COVID-19）大流行期间，数百万人被困在家中，社交媒体的使用激增，这引发了关于个人社交媒体使用行为变化及其影响的问题。本研究以压力源-压力-结果框架和社交媒体使用研究为指导，考察了个人因素（性别、照顾他人、收入）、两种压力源（社交媒体使用强度和对COVID-19的风险担忧）与社交媒体疲劳压力之间的关系。2020年3月下旬收集了192名美国成年社交媒体用户的调查数据。我们的定量数据分析表明，随着个人对COVID-19的担忧增加，社交媒体疲劳显著增加。同时，性别和照顾责任对社交媒体使用强度有显著影响。令人惊讶的是，社交媒体使用强度对社交媒体疲劳的预测效应未得到支持。额外的因素分析揭示了社交媒体使用的三个动机（娱乐、社交和协作），定量分析表明，只有社交媒体的社交使用显著增加了社交媒体疲劳。研究结果凸显了在研究危机期间个人社交媒体疲劳时考虑个人风险担忧和社交媒体使用动机的重要性。
