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通过损失框架和纠正性反馈减轻无法从失败中学习的情况:对忽略效应边界条件的复制与检验

Failure to learn from failure is mitigated by loss-framing and corrective feedback: A replication and test of the boundary conditions of the tune-out effect.

作者信息

Keith Nina, Horvath Dorothee, Klamar Alexander, Frese Michael

机构信息

Organizational and Business Psychology, Department of Human Sciences, Technical University of Darmstadt.

Organizational and Business Psychology.

出版信息

J Exp Psychol Gen. 2022 Aug;151(8):e19-e25. doi: 10.1037/xge0001170.

Abstract

Do people learn from failure or do they mentally "tune-out" upon failure feedback, which in turn undermines learning? Recent research (Eskreis-Winkler & Fishbach, 2019) has suggested the latter, whereas research in educational and work settings indicates that failure can lead to more learning than can success and error-free performance. We conducted two preregistered experiments to replicate the tune-out effect and to test two potential boundary conditions (N = 520). The tune-out effect fully replicated in those experimental conditions that represented close replications of the original study, underscoring the reliability of the original effect. However, the effect disappeared when the same monetary incentives for participation were expressed in terms of a loss (i.e., losing money for each wrong answer) rather than a gain (i.e., earning money for each correct answer; Experiment 1). The effect also disappeared when additional corrective feedback was given (Experiment 2). It seems that switching from gain to loss framing or giving corrective feedback (vs. no corrective feedback) are substantial and meaningful variations of the original paradigm that constitute boundary conditions of the tune-out effect. These results help explain the conflicting findings on learning from failure and suggest that in many applied settings, tuning out upon failure might not be an option. (PsycInfo Database Record (c) 2022 APA, all rights reserved).

摘要

人们是从失败中学习,还是在收到失败反馈后在心理上“置之不理”,而这反过来又会削弱学习效果呢?最近的研究(埃斯克雷伊斯 - 温克勒和菲什巴赫,2019年)表明是后者,而教育和工作环境中的研究表明,失败比成功和无差错表现能带来更多的学习。我们进行了两项预先注册的实验,以复制这种“置之不理”效应,并测试两个潜在的边界条件(N = 520)。在那些代表对原始研究进行紧密复制的实验条件下,“置之不理”效应得到了完全复制,这突出了原始效应的可靠性。然而,当参与的金钱激励以损失(即每答错一题就赔钱)而非收益(即每答对一题就赚钱)的形式呈现时,该效应消失了(实验1)。当给予额外的纠正性反馈时,该效应也消失了(实验2)。似乎从收益框架转换为损失框架或给予纠正性反馈(与不给予纠正性反馈相比)是原始范式的重大且有意义的变化,构成了“置之不理”效应的边界条件。这些结果有助于解释关于从失败中学习的相互矛盾的发现,并表明在许多应用场景中,在失败时置之不理可能不是一个选项。(PsycInfo数据库记录(c)2022美国心理学会,保留所有权利)

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