Emrani Reza, Sargeran Katayoun, Shamshiri Ahmad Reza, Hessari Hossein
Department of Community Oral Health, School of Dentistry, Tehran University of Medical Sciences, Tehran, Iran.
Research Center for Caries Prevention, Dentistry Research Institute, Tehran University of Medical Sciences, Tehran, Iran.
Front Dent. 2021 Apr 12;18:11. doi: 10.18502/fid.v18i11.6136. eCollection 2021.
The purpose of the present study was to assess the level of job satisfaction among dentists in Tehran, according to background determinants, working environment elements, and type of workplace in 2018. In this cross-sectional study, 350 dentists, selected by convenience sampling, completed a validated Persian job satisfaction questionnaire in a dental congress (with about 1100 participants) in Tehran, and in 59 dental clinics. The questionnaire included 39 structured questions (in 12 domains) on job satisfaction, reporting the satisfaction level according to a 5-point Likert scale. The level of satisfaction was measured by summing the weighted scores of each domain. The mean job satisfaction score (out of 100) was reported according to demographic factors (age, gender, level of income, years of experience, marital status, and number of children), working environment elements (number of assistants, number of colleagues, type of workplace), and stress score (8 questions). Linear regression was applied for statistical analysis. The mean score of job satisfaction was 70±10. The analysis showed that women, dentists with a low income, those working in the public sector, and those with higher stress scores had lower job satisfaction scores (P<0.05). The number of dental assistants, number of colleagues, age, work experience, marital status, number of children, and monthly number of patients had no significant correlation with job satisfaction (P>0.05). The level of job satisfaction was mainly related to individual determinants. Improving job satisfaction can foster the whole dental care system and working environment elements.
本研究旨在根据背景决定因素、工作环境因素和工作场所类型，评估2018年德黑兰牙医的工作满意度水平。在这项横断面研究中，通过便利抽样选取的350名牙医，在德黑兰的一次牙科大会（约1100名参与者）以及59家牙科诊所中，完成了一份经过验证的波斯语工作满意度问卷。该问卷包括39个关于工作满意度的结构化问题（分为12个领域），根据5点李克特量表报告满意度水平。满意度水平通过计算每个领域的加权分数总和来衡量。根据人口统计学因素（年龄、性别、收入水平、工作年限、婚姻状况和子女数量）、工作环境因素（助手数量、同事数量、工作场所类型）和压力得分（8个问题）报告平均工作满意度得分（满分100分）。采用线性回归进行统计分析。工作满意度的平均得分为70±10。分析表明，女性、低收入牙医、在公共部门工作的牙医以及压力得分较高的牙医工作满意度得分较低（P<0.05）。牙科助手数量、同事数量、年龄、工作经验、婚姻状况、子女数量和每月患者数量与工作满意度无显著相关性（P>0.05）。工作满意度水平主要与个体决定因素有关。提高工作满意度可以促进整个牙科护理系统和工作环境因素的改善。
