Santana-Martins Marisa, Nascimento José Luís, Sánchez-Hernández Maria Isabel
Business Administration and Sociology Department, School of Economics Sciences and Management, University of Extremadura, Badajoz, Spain.
Centro de Administração e Politicas Públicas, Intituto Superior de Ciencias Sociais e Politicas, Universidade de Lisboa, Lisbon, Portugal.
Front Psychol. 2022 Jul 29;13:945304. doi: 10.3389/fpsyg.2022.945304. eCollection 2022.
Commitment has been perceived as a strategic topic in organizations due to its positive effect on retaining talent, increasing performance, or boosting employees' innovative behavior. However there are many focis of commitment in the workplace, which has represented a challenge to human resources management, who need implement measures to improve the employee's commitment. Recent research has suggested a need to conduct studies about commitment, namely antecedents and the relationship between different focis, to understand the dynamic and directionality between them. Hence, the purpose of this work is to analyze how employees' emotional awareness relates with two focis of commitment (the leader and the organization), also assessing the mediating role of affective commitment to the leader. The study uses structural equation modeling and Lisrel to test the hypotheses considering the multidimensionality of organizational commitment (affective; normative; and continuance), employees emotional awareness (understanding self-emotions; self-control when facing criticism; and understanding others' emotions), and the affective commitment to the leader, under the scope of Social Exchange Theory. The Mackinon's Test was used to assess the mediation role of affective commitment to the leader. The sample is composed for 403 employees from two multinational companies. The results provide empirical evidence about the mediating role of affective commitment to the leader in the relationship between employees' emotional awareness and organizational commitment, and the employees' emotional awareness as an antecedent of commitment. The implications for theory and practice are discussed.
由于承诺对留住人才、提高绩效或促进员工创新行为具有积极影响,因此在组织中它被视为一个战略话题。然而,工作场所中的承诺有许多焦点,这对人力资源管理构成了挑战,人力资源管理需要采取措施来提高员工的承诺。最近的研究表明,有必要对承诺进行研究,即承诺的前因以及不同焦点之间的关系,以了解它们之间的动态和方向性。因此,这项工作的目的是分析员工的情感意识如何与承诺的两个焦点(领导者和组织)相关联,同时评估对领导者的情感承诺的中介作用。该研究使用结构方程建模和Lisrel来检验假设,考虑到组织承诺的多维性(情感承诺、规范承诺和持续承诺)、员工的情感意识(理解自我情绪、面对批评时的自我控制以及理解他人情绪)以及在社会交换理论范围内对领导者的情感承诺。使用麦金农检验来评估对领导者的情感承诺的中介作用。样本由来自两家跨国公司的403名员工组成。研究结果为对领导者的情感承诺在员工情感意识与组织承诺之间的关系中所起的中介作用以及员工的情感意识作为承诺的前因提供了实证证据。并讨论了其对理论和实践的启示。