Perspect Health Inf Manag. 2022 Jul 1;19(3):1h. eCollection 2022 Summer.
Laboratory services are a crucial part of medical care and contribute to physicians' treatment-related decision-making. However, paper-based information exchanges between physicians' offices and laboratories waste physicians' time and prevent them from using outpatient test results in a timely and effective manner. To solve this problem, improve the safety and quality of patient care, and save patients' time and energy, the present study developed a web-based system for electronic information exchange between laboratories and offices in Microsoft Visual Studio with the ASP.net technology and the Microsoft SQL Server database. The developed web-based software met the needs of the users and stakeholders (physicians, laboratory personnel, and patients) in the laboratory service cycle. To evaluate the software, user satisfaction was assessed in terms of user interface, operational functionality, and system performance, indicating the acceptability of all the criteria from the viewpoint of the stakeholders. The developed web-based software enables electronic communication between offices and laboratories (two important healthcare bases), establishes information exchange (sending requests and receiving laboratory results) between these two bases, and also notifies the patients. The software gained the overall satisfaction of the users, and this highlights the need for electronic communications in the healthcare domain.
实验室服务是医疗保健的重要组成部分，有助于医生做出与治疗相关的决策。然而，医生办公室和实验室之间基于纸张的信息交流浪费了医生的时间，使他们无法及时有效地利用门诊测试结果。为了解决这个问题，提高患者护理的安全性和质量，节省患者的时间和精力，本研究使用 Microsoft Visual Studio 中的 ASP.net 技术和 Microsoft SQL Server 数据库，为实验室和办公室之间的电子信息交换开发了一个基于网络的系统。开发的基于网络的软件满足了实验室服务周期中用户和利益相关者（医生、实验室人员和患者）的需求。为了评估该软件，从利益相关者的角度评估了用户界面、操作功能和系统性能方面的用户满意度，表明所有标准都是可以接受的。该开发的基于网络的软件实现了办公室和实验室（两个重要的医疗保健基地）之间的电子通信，建立了这两个基地之间的信息交换（发送请求和接收实验室结果），并通知了患者。该软件得到了用户的总体满意度，这突出了医疗保健领域中电子通信的必要性。
