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英格兰的国民保健制度(NHS)知识和图书馆服务在数字时代。

NHS knowledge and library services in England in the digital age.

机构信息

Health Education England, London, UK.

Health Education England, Leicester, UK.

出版信息

Health Info Libr J. 2022 Dec;39(4):385-391. doi: 10.1111/hir.12457. Epub 2022 Sep 19.

Abstract

National Health Service (NHS) knowledge and library services in England are integrating digital advances into their systems and services. Health Education England (HEE) leads on the development of NHS library services. A key workstream focuses on (1) improving the infrastructure to enable discovery and management of digital knowledge resources; (2) collaborating with local teams to establish regional library management systems that are integrated with the new national discovery service for healthcare staff and learners. This article explores initiatives on resource discovery as well as the need for system-wide partnership working to ensure that biomedical knowledge in computable form is findable, accessible, interoperable and reusable. Low levels of health and digital literacy pose a significant barrier to using health information and accessing health services. A range of interventions are aimed at enhancing citizens' digital and health literacy skills. The education and life-long learning needs of the knowledge and library services workforce are considered. Working with CILIP and higher education institutions, HEE delivers a range of educational offers through its Learning Academy. As Artificial Intelligence and automation are implemented in health systems, knowledge and library staff form a crucial bridge between technology and those who use it.

摘要

英国国民保健制度(NHS)的知识和图书馆服务正在将数字技术融入其系统和服务中。英格兰的健康教育署(HEE)负责开发 NHS 图书馆服务。一个关键的工作重点是:(1) 改善基础设施,以实现数字知识资源的发现和管理;(2) 与当地团队合作,建立与新的国家医疗保健员工和学习者发现服务相集成的区域图书馆管理系统。本文探讨了资源发现方面的举措,以及需要开展全系统合作工作,以确保可计算形式的生物医学知识是可发现、可访问、可互操作和可重用的。健康和数字素养水平低是使用健康信息和获取卫生服务的一个重大障碍。现正在开展一系列干预措施,以提高公民的数字和健康素养技能。还考虑了知识和图书馆服务工作者的教育和终身学习需求。HEE 通过其学习学院与 CILIP 和高等教育机构合作,提供一系列教育服务。随着人工智能和自动化在卫生系统中的实施,知识和图书馆工作人员在技术和使用者之间架起了一座至关重要的桥梁。

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