Department of Quality Assurance, Ghana Health Service, Accra, Ghana
Department of Maternal and Child Health, University of North Carolina at Chapel Hill Gillings School of Global Public Health, Chapel Hill, North Carolina, USA.
BMJ Open Qual. 2022 Oct;11(4). doi: 10.1136/bmjoq-2022-001938.
Safety is one of the dimensions of healthcare quality and is core to achieving universal health coverage and healthcare delivery worldwide. In Ghana, the status of patient safety in the last 7 years has remained unknown. Therefore, this study aims to assess the patient safety status in selected hospitals in Ghana.
Using the WHO Patient Safety Long Form, a mixed methodology was used to assess the patient safety status in 27 hospitals in Ghana. Data were analysed using descriptive statistics and axial codes for thematic analysis.
The average national patient safety score was high (85%). However, there were variations in the performance of the hospitals across the WHO patient safety action areas. Knowledge and learning in patient safety (97%) was the highest-rated patient safety action area. Patient safety surveillance, patient safety funding, patient safety partnerships and national patient safety policy had mean scores lower than the national average score (85%). Less than half (42%) of the hospitals had a dedicated budget for patient safety activities. The means of continuous education for health professionals include clinical sessions, and in-service training, while the system of clinical audits in the hospitals were maternal mortality, perinatal mortality, stillbirth and general mortality audits. The hospitals use posters, leaflets, public address systems and health education sessions to inform patients about their rights. Patient safety issues are reported through suggestion boxes, designated desks and the use of contacts of core management staff.
The current patient safety status in the hospitals was generally good, with the highest score in the knowledge and learning in the patient safety domain. Patient safety surveillance was identified as the weakest action area. The findings of this study will form the scientific basis for initiating the development of a national patient safety policy in Ghana. This is crucial for ensuring resilient and sustainable health systems that guarantee safer care to all patients in Ghana.
安全是医疗质量的一个维度,也是实现全球全民健康覆盖和提供全球医疗服务的核心。在加纳,过去 7 年的患者安全状况仍不清楚。因此,本研究旨在评估加纳选定医院的患者安全状况。
本研究采用世卫组织患者安全长式问卷,使用混合方法评估加纳 27 家医院的患者安全状况。使用描述性统计和轴向编码进行主题分析来分析数据。
国家平均患者安全评分较高(85%)。然而,各医院在世卫组织患者安全行动领域的表现存在差异。患者安全知识和学习(97%)是评分最高的患者安全行动领域。患者安全监测、患者安全资金、患者安全伙伴关系和国家患者安全政策的平均得分低于国家平均得分(85%)。不到一半(42%)的医院有专门的患者安全活动预算。卫生专业人员的持续教育手段包括临床会议和在职培训,而医院的临床审计制度包括孕产妇死亡率、围产期死亡率、死产和一般死亡率审计。医院使用海报、传单、公共广播系统和健康教育课程来告知患者其权利。通过意见箱、指定办公桌以及使用核心管理工作人员的联系方式来报告患者安全问题。
目前医院的患者安全状况总体良好,患者安全知识和学习领域得分最高。患者安全监测被确定为最薄弱的行动领域。本研究的结果将为加纳制定国家患者安全政策提供科学依据。这对于确保有弹性和可持续的卫生系统至关重要,以保障加纳所有患者的安全护理。